Frances Stephanie Hernandez
Glendale,CA
Summary
Professional with strong background in supporting executive leadership, known for reliability and adaptability. Adept at managing schedules, coordinating meetings, and handling confidential information with discretion. Proven ability to collaborate effectively with teams and ensure seamless operations in fast-paced environments. Skilled in Microsoft Office, Google Workspace, communication, and problem-solving, with focus on achieving tangible results. Enjoy helping people meet their needs and always eager to continuous growth through learning.
Overview
7
7
years of professional experience
Work History
Assistant Project Manager
JC Waterproofing Inc
02.2023 - 07.2025
- Assisted in daily project documentation and reporting
- Monitored project progress, identifying risks and implementing mitigation strategies
- Assisted in creating and managing scheduling calendar for construction personnel
- Responsible for calling in material orders and ensuring optimal time allocation for deliveries
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets
- Supported budget tracking processes, aiding in financial accuracy and resource allocation efficiency
- Assisted with weekly payroll
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation
Physical Therapy Technician
Hartt2Heart Physical Therapy
08.2021 - 01.2023
- Greeted patients, scheduled appointments, and maintained records
- Daily documented patient progress and treatment responses in electronic health records
- Streamlined appointment scheduling for improved clinic flow and reduced wait times
- Maintained accurate patient records and ensured confidentiality compliance
- Constant cleaning rotation and sanitizing of therapy tables and rooms
- Set up equipment and perform therapy modalities
- Assisted in reducing patient pain levels through targeted stretching and electrotherapy treatments
- Contributed to increased patient satisfaction by providing compassionate care and clear communication throughout the rehabilitation process
Senior Sales Associate
7-Eleven Stores
06.2018 - 07.2021
- Processed transactions efficiently using point-of-sale systems, including online orders
- Built relationships with customers to encourage repeat business
- Answered customer questions about sizing, accessories, and merchandise care
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Assisted management with administrative in office regarding inventory, vendor receipts, and reports
- Optimized inventory management to reduce stock discrepancies and enhance product availability
- Prepared merchandise for sales floor by pricing or tagging
- Responsible for reporting technical issues and maintenance
Education
Business Communication
Glendale Community College Garfield Campus
GlendalePhysical Therapy Technician
Southern California Health Institute
No. HollywoodTransportation Business Communications/OSHA
Los Angeles Job Corps
Los AngelesCulinary Arts/ ServSafe Management
Richard N. Slawson Occupational Center
BellSkills
- Customer/Client relations
- Team collaboration
- Commitment to quality and service
- Administrative support
- Phone and email etiquette
- Scheduling appointments
- Stocking and receiving
- Quality and Cost control
- Bilingual: English/Spanish
- Policy and procedure adherence
Timeline
Assistant Project Manager
JC Waterproofing Inc
02.2023 - 07.2025
Physical Therapy Technician
Hartt2Heart Physical Therapy
08.2021 - 01.2023
Senior Sales Associate
7-Eleven Stores
06.2018 - 07.2021
Business Communication
Glendale Community College Garfield Campus
Physical Therapy Technician
Southern California Health Institute
Transportation Business Communications/OSHA
Los Angeles Job Corps
Culinary Arts/ ServSafe Management
Richard N. Slawson Occupational Center