Frances Vazquez
Santee,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. Polished in evaluating employee performance and overseeing key projects. History of thriving in team-oriented environments. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures.
Overview
4
4
years of professional experience
Work History
Property Manager
Rio Vista Executive
Rio Vista, CA
01.2023 - 05.2024
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Manager
B&W resort marina
Isleton, CA
01.2022 - 06.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Assistant Manager
Prestigio Jewelers
Lodi, CA
03.2021 - 07.2021
- s
- Analyzed customer accounts to identify delinquent payments and determine appropriate course of action.
- Researched discrepancies in account balances, identified errors, and corrected them accordingly.
- Assisted customers with questions regarding their accounts via phone or email.
- Conducted credit checks on potential new customers to assess risk level.
- Processed incoming mail, including checks, invoices, and other documents related to creditors' accounts.
- Coached and mentored new sales representatives on best practices.
- Taught new associates sales tactics and performance improvement techniques.
- Opened and closed store, set up registers and secured cash.
Management Trainee Program
Capital
Sacramento, CA
03.2020 - 02.2021
- Management training
- Collaborated with senior management to ensure successful implementation of projects.
- Performed administrative tasks such as data entry, filing, and document preparation.
- Organized meetings and workshops to discuss business strategies and objectives.
- Evaluated employee performance against established goals and objectives.
- Prepared monthly reports detailing project status, budget allocations.
- Resolved customer issues efficiently to build loyalty.
Education
Management Certification -
Capital Premier Management Training
Sacramento, CA01-2021
High school diploma -
Rio Vista High School
06.2019
Skills
- Property Management
- Staff Management
- Database Management
- Customer Service Management
- Administrative Support
- Marketing and Advertising
- Sales Strategies
- Contract Negotiation
- Vendor Management
- Compliance Monitoring
- Employee Development
- Human Resources
- Customer Retention
- Interpersonal Skills
- Adaptable
- Desktops, Laptops, and Mobile Devices
References
References available upon request.
Timeline
Property Manager
Rio Vista Executive
01.2023 - 05.2024
Manager
B&W resort marina
01.2022 - 06.2022
Assistant Manager
Prestigio Jewelers
03.2021 - 07.2021
Management Trainee Program
Capital
03.2020 - 02.2021
Management Certification -
Capital Premier Management Training
High school diploma -
Rio Vista High School
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