Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Frances Amanda Figueroa

Frances Amanda Figueroa

Orlando,USA

Summary

Dynamic Executive Human Resource Manager with extensive experience at Commercial Cabinetry, LLC, excelling in payroll compliance and employee engagement. Proven track record in streamlining operations and enhancing team performance. Skilled in QuickBooks and adept at fostering a collaborative work environment, ensuring adherence to EEO and OSHA regulations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Executive Office Manager

EVOA, LLC
Orlando, FL
10.2024 - Current
  • Managed office operations, ensuring smooth daily business functions.
  • Developed and implemented office policies to enhance workflow productivity.
  • Trained new employees on administrative processes and company protocols.
  • Maintained communication with vendors and service providers for office needs.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supervised staff members, organized schedules and delegated tasks.
  • Provided training to new hires on office policies and procedures.
  • Oversaw preparation of accurate financial statements and regulatory reports.
  • Supervised accounting tasks, which included accounts payable and receivable, general ledger management and expense reporting oversight.
  • Ensured compliance with federal, state, and local payroll regulations.
  • Onboarded new employees in time reporting and payroll systems.
  • Calculated overtime, vacation sick hours, and other categories of time.

Executive Human Resource Manager/Bookkeeper

Commercial Cabinetry, LLC.
Orlando, FL
11.2022 - 09.2024
  • QuickBooks Desktop
  • Accounts Payables and Receivables
  • Payroll Taxes
  • Weekly Payroll
  • Quarter and Year-End Taxes
  • W2 and 1099 Prep
  • Benefits Enrollment
  • Payroll Compliance and Regulations
  • Insurance Renewals (Auto, Workers Compensation, and General Liability)
  • Purchasing
  • Contract Negotiation
  • AIA Billing
  • Lien Releases
  • New Hire Orientations.
  • Onboarding and Termination paperwork
  • Unemployment Representation
  • Employee Engagement
  • Talent Acquisition

Executive Office Manager/Human Resource Resources (Contract)

Baker, Hyatt, Homrich, and Zokvic – CPA Firm
Orlando, FL
03.2021 - 11.2022
  • Managing a team of 15 employees to ensure professional success within the firm.
  • New Employee Orientations
  • Onboarding Documents
  • Employee Quarterly and Annual Reviews
  • Conflict Resolution and Termination Paperwork
  • Calendar Management
  • Bookkeeping – QuickBooks Online
  • Accounts Payables and Receivables
  • Tracking of all hours worked, PTO, and sick time
  • Client Correspondence
  • E-Filing Tax Documents
  • File Maintenance
  • Schedule and coordinate meetings and appointments for partners, accountants, clients and vendors
  • Ongoing client and accounting relations through telephone communication, direct documentation exchange and secure online documentation transfer
  • Scan received tax documents for accounting preparation
  • Process tax returns in final presentation for clients including all necessary IRS hardcopy filings
  • Oversee and facilitate resolution of software and hardware issues by ensuring quick and sufficient communicative responses between accountants, administration and IT personnel

Office Manager/Bookkeeper (Hybrid after 2020)

C and S Themed Events
Orlando, FL
04.2016 - 03.2021
  • Host morning meetings with upper management
  • Accounts Payables and Receivables
  • Heavy QuickBooks Online
  • Human Resources
  • Weekly Payroll
  • Payroll Taxes
  • Quarter and Year-End Taxes
  • W2 and 1099 Prep
  • Benefits Enrollment
  • Employee engagements and events
  • Payroll Compliance and Regulations
  • Time clock keeping
  • Job costing all project hours
  • Update Employee Files and handle all new employee paperwork including W9's, 1099's, and W2's
  • Creating daily, weekly, and monthly financial reports
  • Reconciliation of all bank statements and credit cards.
  • Calendar Management and travel arrangements, which was extremely heavy at times
  • One-person office where self-direction and discipline was crucial.

HR Office Manager/Accounting

Freeman Expositions, Inc.
Orlando, FL
10.2013 - 03.2016
  • Human Resources and Payroll Administrator
  • Oversee all administrative and HR functions, including calendar, travel arrangements and expense reports for the entire branch and remote employees. (Concur and SharePoint)
  • Administration of all required employment related paperwork for onboarding, corrective action, termination, and training.
  • Work closely with Corporate Human Resource department to ensure that all policies, procedures, and guidelines are followed
  • Ensuring that all personnel files are in compliance with applicable state and federal laws and regulations.
  • Assist Corporate HR in employee relations role as required.
  • Assist with deployment of annual benefits enrolment and training initiatives. I functioned as the liaison between Corporate Benefits department and office employees to answer any benefits questions.
  • Function as the liaison for drug testing between office and health clinic/collection facility.
  • Prepare and submit annual MVR report to Risk Management.
  • Facilitate office-wide training initiatives.
  • Manage weekly time entry for hourly employees into timekeeping and HRIS systems. (Kronos)
  • W2 and 1099 Year end Prep and distribution
  • Update timekeeping system with PTO requests; ensures balances are accurate and closed-out on a monthly basis in Kronos
  • Payroll Compliance and Regulations
  • Complete a weekly payroll for all hourly employees thru SAP, Kronos and SharePoint
  • Complete a bi-monthly payroll for all salaried employees thru SAP and Kronos
  • Manage, or assist, in the coordination of injury and safety claims, both in-office and on-site.

Executive Office Manager/Bookkeeper

Aire Tech Mechanical Services, Inc.
Orlando, FL
10.2009 - 10.2013
  • Supported the President, CEO, managers, and employees across the organization by making travel arrangements, organizing their calendars, scheduling meetings, and completing any needed tasks in a timely and efficient manner
  • Oversaw accounts to ensure up-to-date client information and data.
  • Tracked and reconciled monthly sales commissions and job site revenue.
  • Designed manuals and forms to streamline office operations.
  • Played a key role in billing, reconciliation, collections, A/P and A/R, and month-end closings.
  • Reviewed, proofed, and uploaded the monthly newsletter to the organization’s website.
  • Planned and arranged special events, purchased office supplies
  • Scheduled, and confirmed all meetings
  • Handled all incoming and outgoing mail in a completely confidential manner.
  • Human Resource tasks included all new hire set-ups, scheduling all drug testing and logging results, and arranged all training sessions for employees to attend as required and needed.
  • Compiled custom instruction manuals that provided set-up and change information for customers and company departments, utilizing Word, Excel, Outlook, and PowerPoint.
  • Planned and arranged all the company's events which included company parties, annual picnic, Christmas party, and all other celebrations all while maintaining a budget.
  • Utilized Adobe PDF Writer to proof and modify newsletters and all company documents. Uploaded finished products onto the company website.
  • Learned and focused on all Federal, State, Equal Employment Opportunity (EEO) and human rights guidelines and laws. Also, very familiar with record retention and release of information laws.
  • Completed a weekly payroll in Paychex for all employees.
  • Year-End w2's and 1099 reporting.
  • Maintain databases and update daily.
  • Ran all reports and reconciled all statements and expense reports in Concur.
  • Completed all accounts payables in QuickBooks.
  • Sales Taxes Monthly
  • Payroll Taxes Weekly

Education

BACHELORS - BUSINESS AND HUMAN RESOURCE ADMINISTRATION

UNIVERSITY OF GEORGIA
Athens, GA

Skills

  • Travel arrangements
  • Microsoft Office
  • Excel
  • Operations
  • Payroll
  • QuickBooks
  • Executive support
  • Calendar management
  • Human resource coordination and management
  • FMLA
  • Employee engagement
  • EEO
  • ADA
  • OSHA
  • Bookkeeping
  • Accounts payable
  • Accounts receivable
  • Executive and small business payroll
  • Benefits administration
  • Human Resources Management
  • Workers' compensation
  • Office management
  • Employee orientation
  • General ledger accounting
  • Banking and account reconciliation
  • Journal entries
  • Organizational specialist
  • Critical thinking
  • Operations analysis
  • Knowledge of federal, state, Equal Employment Opportunity (EEO), and human rights guidelines and laws
  • Correspondence, dictation
  • Database management
  • Client data updates
  • Oracle, PeopleSoft, Discover programs
  • sap
  • R2
  • Concur
  • SharePoint
  • Expert in QuickBooks
  • Typing
  • Customer service
  • Executive Assistant Professional Course Certificate
  • Executive assistant

Certification

  • Driver's License
  • State of Florida Notary

Timeline

Executive Office Manager

EVOA, LLC
10.2024 - Current

Executive Human Resource Manager/Bookkeeper

Commercial Cabinetry, LLC.
11.2022 - 09.2024

Executive Office Manager/Human Resource Resources (Contract)

Baker, Hyatt, Homrich, and Zokvic – CPA Firm
03.2021 - 11.2022

Office Manager/Bookkeeper (Hybrid after 2020)

C and S Themed Events
04.2016 - 03.2021

HR Office Manager/Accounting

Freeman Expositions, Inc.
10.2013 - 03.2016

Executive Office Manager/Bookkeeper

Aire Tech Mechanical Services, Inc.
10.2009 - 10.2013

BACHELORS - BUSINESS AND HUMAN RESOURCE ADMINISTRATION

UNIVERSITY OF GEORGIA

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Frances Amanda Figueroa