Francesca Agostinelli
Chicago,IL
Summary
Dynamic Deal Desk Analyst with a proven track record at CareerBuilder, excelling in deal structuring and sales cycle optimization. Adept in Salesforce CPQ and high-risk opportunity analysis, I drive impactful improvements and foster collaboration across teams, ensuring timely and compliant deal execution while enhancing overall sales performance.
Overview
8
8
years of professional experience
Work History
Deal Desk Analyst
Workday
Chicago, IL
06.2025 - Current
- Facilitated end-to-end deal structuring, quoting, and contract validation for small and mid-market sales teams in Salesforce.
- Managed Deal Desk documentation and playbooks to ensure consistency and streamline enablement for sales teams.
- Collaborated with cross-functional teams to enhance project outcomes and efficiency.
Deal Desk Supervisor
CareerBuilder
Chicago, IL
09.2023 - 06.2025
- Supported daily Deal Desk operations for high-volume sales teams, ensuring timely and accurate deal execution throughout sales cycle.
- Tracked and escalated high-risk opportunities to leadership, providing clear recommendations and actionable next steps.
- Analyzed sales trends and customer behavior to identify patterns and opportunities for improvement across sales cycles.
Deal Desk Analyst
CareerBuilder
Chicago, IL
09.2022 - 09.2023
- Streamlined approval automation with cross-functional teams to enhance quote-to-cash process.
- Structured and validated deals, quotes, and contracts in Salesforce for small and mid-market sales teams.
- Updated Deal Desk documentation and playbooks to ensure consistency and support for sales teams.
Senior Accounts Receivable Specialist
CareerBuilder
Chicago, IL
04.2021 - 09.2022
- Managed customer invoicing and payment processing effectively.
- Collaborated with Sales and Deal Desk teams to resolve billing disputes, ensuring alignment with contract terms and pricing structures.
- Worked closely with internal departments to ensure timely resolution of customer disputes.
- Analyzed recurring billing issues to identify root causes, enabling targeted process improvements.
- Reconciled accounts to ensure accuracy and completeness.
Accounts Receivable Specialist
CareerBuilder
Chicago, IL
10.2019 - 04.2021
- Managed invoicing and payment application, ensuring accuracy and enhancing customer experience through effective communication.
- Generated accurate invoices and ensured timely distribution to clients.
- Managed customer account inquiries and resolved billing discrepancies efficiently.
- Reviewed account statements to identify and address overdue payments promptly.
- Identified systemic billing issues and collaborated with internal teams to implement long-term resolutions.
Accounts Payable Specialist
Transplace
Chicago, IL
08.2018 - 10.2019
- Processed vendor invoices and ensured timely payments to maintain strong supplier relationships.
- Processed and reconciled high-volume invoices, ensuring compliance with internal controls and policies.
- Collaborated cross-functionally to resolve discrepancies, enhancing accuracy and efficiency of AP processes.
- Collaborated with internal departments to resolve discrepancies in billing and payments.
- Reviewed purchase orders for accuracy and compliance with company policies.
Education
High School Diploma -
Carl Sandburg
Orland Park, IL05-2016
Skills
- Deal structuring
- Sales optimization
- Salesforce CPQ
- Aptus software
- Invoice Processing
- Risk analysis
- Microsoft Programs
References
References available upon request.
Timeline
Deal Desk Analyst
Workday
06.2025 - Current
Deal Desk Supervisor
CareerBuilder
09.2023 - 06.2025
Deal Desk Analyst
CareerBuilder
09.2022 - 09.2023
Senior Accounts Receivable Specialist
CareerBuilder
04.2021 - 09.2022
Accounts Receivable Specialist
CareerBuilder
10.2019 - 04.2021
Accounts Payable Specialist
Transplace
08.2018 - 10.2019
High School Diploma -
Carl Sandburg