Francesca Alvarez
San Diego,CA
Summary
Experienced and personable professional with a Communication degree foundation and a strong background in recruitment, administrative support, and high-volume outreach. Skilled in CRM systems, candidate engagement, and consultative communication. Proven success in supporting both clients and executive teams in fast-paced environments. Currently seeking to contribute to National University as an Enrollment Advisor by guiding prospective students through an exceptional and informative enrollment experience.
Overview
12
12
years of professional experience
Work History
Senior Staffer
AYA HEALTHCARE
01.2021 - 01.2024
- Conducted high-volume outreach to clinicians via phone, email, and text.
- Maintained detailed records in CRM systems and ensured credential compliance.
- Acted as the main liaison for East Coast healthcare facilities and professionals.
- Supported clinician onboarding and schedule management with responsiveness and care.
- Recognized for consistent service excellence and efficient communication.
Executive Assistant
FOX FACTORY
01.2019 - 01.2021
- Provided comprehensive administrative support to corporate executives.
- Managed calendars, travel coordination, and confidential communications.
- Led employee appreciation events and onboarding activities for 500+ staff.
- Oversaw day-to-day office operations and vendor communications.
Recruitment Specialist
AMN HEALTHCARE
01.2017 - 01.2019
- Sourced, screened, and qualified candidates for healthcare placements.
- Partnered with recruiters to fulfill client needs and ensure quality care.
- Tracked recruitment activity using CRM and coordinated with internal teams.
- Supported marketing campaigns and training initiatives for new staff.
Quality Control Manager
GREENRIDGE LANDSCAPE INC.
01.2013 - 01.2016
- Maintained service quality and managed customer feedback.
- Generated performance reports and collaborated with field crews.
- Communicated client needs and ensured project follow-through.
Merchandiser / Marketing Team Lead
R.M.S.I
01.2012 - 01.2013
- Executed retail merchandising plans and product resets.
- Coordinated schedules and reported on vendor deliveries.
- Liaised with store managers and marketing departments.
Education
Bachelor of Arts - Communication
San Diego State University
Associate Degree - Communication
Cuyamaca Community College
05.2016
Skills
- CRM Systems: Salesforce, Oracle
- Outreach & Client Communication
- Administrative & Executive Support
- Onboarding & Scheduling Coordination
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Office administration
- Strong organization
- Data entry
- Customer relations
Timeline
Senior Staffer
AYA HEALTHCARE
01.2021 - 01.2024
Executive Assistant
FOX FACTORY
01.2019 - 01.2021
Recruitment Specialist
AMN HEALTHCARE
01.2017 - 01.2019
Quality Control Manager
GREENRIDGE LANDSCAPE INC.
01.2013 - 01.2016
Merchandiser / Marketing Team Lead
R.M.S.I
01.2012 - 01.2013
Associate Degree - Communication
Cuyamaca Community College
Bachelor of Arts - Communication
San Diego State University
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