Francesca Bates
Bristow,VA
Summary
Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Professional Bather and Groomer
PetSmart grooming
06.2023 - Current
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with strong work ethic.
Artist Hospitality Assistant
George Mason Center for the Arts
11.2022 - 06.2023
- Maintained a clean and welcoming environment for guests, ensuring a positive stay experience.
- Contributed ideas for promotional campaigns targeting specific demographics or seasonal events, attracting new clientele.
- Welcomed guests to facility, addressed complaints and found solutions to problems.
- Maintained positive lobby presence, pleasantly greeting guests and employees.
Education
Former student -
George Mason University
Fairfax, VA06.2023
High School Diploma -
Patriot High School
Nokesville, VA05.2022
Skills
- Adaptability to situations
- Appointment Scheduling
- Continuing education
- Understanding Pet Behavior
- Customer Service
- Attention to Detail
- Customer Communication
- Human and Animal Safety
Certification
- Dog grooming and handling Training - March 22nd to April12th
Timeline
Professional Bather and Groomer
PetSmart grooming
06.2023 - Current
Artist Hospitality Assistant
George Mason Center for the Arts
11.2022 - 06.2023
Former student -
George Mason University
High School Diploma -
Patriot High School
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