Francesca Campanile
Dry Prong,LA
Summary
Accomplished professional with a proven track record in inmate supervision and emergency response at The Geo Group. Skilled in de-escalation techniques and conflict resolution, enhancing safety and reducing contraband instances significantly. Demonstrates exceptional relationship building and staff management, driving team cohesion and operational efficiency. Correctional Officer offers a 2-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Correctional Officer
The Geo Group
10.2022 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Conducted routine and emergency head counts.
Elderly Caregiver
Direct Care Services
09.2017 - 11.2022
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
Courier Driver
FedEx Express
05.2021 - 10.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Department Manager
Target
11.2018 - 08.2022
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Associate of Applied Science - Business Administration
Central Louisiana Technical Community College - Alexandria
Alexandria, LA08.2020
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Inmate Supervision
- Mental health awareness
- Correctional facility procedures
- Policy Enforcement
- Prisoner Transport
- Relationship building and management
- Staff Management
- File and record maintenance
- Booking procedures
Timeline
Correctional Officer
The Geo Group
10.2022 - Current
Courier Driver
FedEx Express
05.2021 - 10.2022
Department Manager
Target
11.2018 - 08.2022
Elderly Caregiver
Direct Care Services
09.2017 - 11.2022
Associate of Applied Science - Business Administration
Central Louisiana Technical Community College - Alexandria
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