Overview
Work History
Education
Languages
Timeline
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FRANCESCA CUCCURULLO

Asheville,NC

Overview

13
13
years of professional experience

Work History

Server

Oliver's Bistro
Miami, FL
11.2018 - 04.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Office Administrator

Romano Investment Group
Miami Beach, FL
10.2012 - 10.2018
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Assisted with budget preparation by providing data entry support into financial tracking system.
  • Processed invoices on a timely basis according to established procedures.
  • Prepared special reports by collecting, analyzing and summarizing information from various sources.
  • Provided assistance with the planning of events such as staff meetings or conferences.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.

Server

Quatro Ristorante
Miami, FL
03.2011 - 09.2012
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered food orders promptly and courteously.

Education

High School Diploma -

Career Online
Miami, FL
04-2020

Child Care Development Associate Certificate

Smart Horizon
Miami, FL
04-2020

Languages

English
Full Professional
Spanish
Full Professional
Italian
Full Professional

Timeline

Server

Oliver's Bistro
11.2018 - 04.2024

Office Administrator

Romano Investment Group
10.2012 - 10.2018

Server

Quatro Ristorante
03.2011 - 09.2012

High School Diploma -

Career Online

Child Care Development Associate Certificate

Smart Horizon

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FRANCESCA CUCCURULLO