Summary
Overview
Work History
Education
Skills
Professional References
Timeline
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Francesca Dibona-Decker

Galloway

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

2025
2025
years of professional experience

Work History

Head Bartender

The Inn on St. Louis
09.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.

Bartender

The Reeds at Shelter Haven
  • Upheld strict bar presentation standards for operational procedures, employees, and sanitation
  • Comprehensive knowledge of all menu items coupled with the ability to recommend or up-sell items
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Order Fulfillment Supervisor

The Botanist
07.2022 - 08.2023
  • Documented daily production data and relevant information, including employee time and wages, daily receipts, or inspection results
  • Oversaw task completion and evaluated quality throughout workflow process
  • Verified accuracy of loaded and unloaded materials, comparing data to purchase orders and work instructions

Home Health Aide

Griswold Home Care
01.2022 - 07.2022
  • Maintained schedules for medical and social needs, including transporting clients to appointments
  • Exhibit patience and compassion to ensure all clients felt comfortable and safe while being cared for

Bar Program Coordinator

Little Water Distillery
06.2016 - 04.2018
  • Aid in the development of promotions, sales, events, etc
  • Responsible for advertising via word of mouth or social media
  • Developing professional relationships with potential clients or wholesale buyers

Education

Certificate of completion -

Elite Advantage Real Estate

Associate of Applied Science - Culinary Arts

Atlantic Cape Community College
Mays Landing, NJ
01-2012

High school diploma -

ACIT
Galloway, NJ

Skills

  • Decision making
  • Task prioritization
  • Engaging communicator
  • Building professional relationships
  • Meeting and exceeding company expectations
  • Quality customer service
  • Solutions- driven
  • Team oriented
  • Highly reliable
  • Customer service
  • Outgoing personality
  • Outstanding customer service

Professional References

  • Renate Taylor-Rafael, Former Chief Development Officer- Boys&Girls Club AC, Former Director - Community Food Bank NJ, (856) 912- 5859
  • Chef Pam Green, Executive Chef- Boys & Girls Club AC, Former Executive Chef- Sheraton AC, (609) 425- 5435
  • Guy Zompa, Director of Operations/ Co-Owner- Little Water Distillery AC, Former social media director- Kramer Beverage, Former talent scout- ESPN Game Day Productions, (609) 226- 3800
  • Michael Vincent, Director of restaurants- The Reeds at Shelter Haven, Former location GM- Gourmet Italian Cuisine, (609) 369- 9723

Timeline

Head Bartender

The Inn on St. Louis
09.2024 - Current

Order Fulfillment Supervisor

The Botanist
07.2022 - 08.2023

Home Health Aide

Griswold Home Care
01.2022 - 07.2022

Bar Program Coordinator

Little Water Distillery
06.2016 - 04.2018

High school diploma -

ACIT

Bartender

The Reeds at Shelter Haven

Certificate of completion -

Elite Advantage Real Estate

Associate of Applied Science - Culinary Arts

Atlantic Cape Community College

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Francesca Dibona-Decker