Francesca Galiardo
Chicago,IL
Summary
Promote culture of efficiency, service and productivity to help team members meet and exceed business targets. Focused on boosting customer satisfaction and grabbing interest with high-quality, organized and attractive goods. Driven leader with good conflict management and organizational skills.
Overview
11
11
years of professional experience
Work History
Grocery Manager
Jewel Osco
01.2020 - Current
- Lead and oversee daily grocery operations, managing a team and ensuring efficient stock management
- Implement strategies to optimize inventory levels, resulting in reduced waste and increased profitability
- Fostered positive customer relationships and improved customer satisfaction through exceptional service.
Grocery Clerk
Jewel Osco
01.2015 - 01.2020
- Assisted in various grocery store tasks including stocking shelves, inventory management, and customer service
- Collaborated with team members to maintain a well-organized and clean store environment.
Concessions Clerk
Muvico Theaters
01.2013 - 01.2015
- Provided exceptional customer service in a fast-paced environment, ensuring a positive movie-going experience
- Managed concessions area, handled transactions, and maintained cleanliness and organization.
Education
Bachelor of Science - Renewable Energy
Illinois State University
Normal, IL05-2018
Skills
- Renewable Energy Concepts
- Inventory Management
- Customer Service
- Team Leadership
- Product Merchandising
- Staff Scheduling
Volunteer And Leadership
- Chicago Canine Rescue, Summer 2019, Collected donations for the Chicago Canine Rescue, contributing to the welfare of animals in need.
- Student Environmental Action Coalition, Fall 2015 - Spring 2018, Organized campus events to raise funds for the local community, showcasing effective leadership and event planning skills.
- Home Sweet Home Ministries 5K, Spring 2015, Managed setup and teardown of a food tent for participants, enhancing the event experience.
- ROTC, Fall 2013 - Spring 2014, Demonstrated exceptional time management and focus while overseeing squads and platoons. Thrived under high-stress situations during field training exercises, showcasing effective problem-solving abilities.
References
References available upon request.
Continued Education
Midwest Renewable Energy Association
PV 101: Basic Photovoltaics
PV 201: PV Site Assessor Training
PV 203: PV Sales and Finance
Timeline
Grocery Manager
Jewel Osco
01.2020 - Current
Grocery Clerk
Jewel Osco
01.2015 - 01.2020
Concessions Clerk
Muvico Theaters
01.2013 - 01.2015
Bachelor of Science - Renewable Energy
Illinois State University
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