Summary
Overview
Work History
Education
Skills
References
Timeline
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Francesca Hinckley

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Bartender

Beverly Bar
09.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender

Carmel
04.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender

Eataly
08.2022 - 02.2024
  • Greet guests and take orders promptly and efficiently while maintaining a friendly rapport with the guest throughout their experience.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintain a clean and organized workspace by washing and polishing glassware, performing necessary prep work behind the bar and keeping the area clean.

Cocktail Server

The Hollywood Roosevelt
02.2022 - 07.2022
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Anticipated guest needs and provided proactive service.

Education

High School Diploma -

Bloomingdale High School
Tampa, FL
06-2016

Skills

  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Engaging personality
  • Customer service expertise
  • Memory retention
  • Classic cocktails
  • Service-oriented mindset

References

Parker Sprow, Assistant Manager, Terra at Eataly Los Angeles, (850) 510-6138

Timeline

Bartender

Beverly Bar
09.2024 - Current

Bartender

Carmel
04.2024 - Current

Bartender

Eataly
08.2022 - 02.2024

Cocktail Server

The Hollywood Roosevelt
02.2022 - 07.2022

High School Diploma -

Bloomingdale High School

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Francesca Hinckley