Stanford employee with 7+ years of experience Solid administrative experience with excellent customer service skills in the education and financial field Proactively streamline and facilitate work demands of supervisor, providing clerical support within a broad scope of discretion and a high level of confidentiality, accuracy, and timelines Excellent communication skills with sophistication in dealing with clients, management team, and colleagues Demonstrates initiative, judgment, and discretion and can properly handle sensitive information and materials. Experience in a fast-paced, demanding environment. Technologies: PeopleSoft, Oracle Financials, Word, Excel, PowerPoint, Smartsheet, Outlook, Adobe, Internet (all search engines) ADP, Axess, GFS, Canva, and other database platforms
Overview
19
19
years of professional experience
Work History
Administrative and Finance Coordinator
Stanford University
03.2022 - Current
Manages calendars and schedules meetings for executives, staff, and outside collaborators
Oversaw and/or performed duties associated with scheduling, organizing, and operating complex meetings, seminars, and events, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics, and supporting budget management
Reviews documents and forms for completeness and tracks files for follow-up
Researches and resolves routine issues, refers complex issues to other staff
Inputs data, and updates electronic databases, websites, literature, and associated materials
May collect, gather, and validate data, and prepare reports
Coordinates logistics for outreach activities, meetings, and events
Manages and prioritizes assignments with competing deadlines from multiple areas/members of the department
Contributes to general office administration and process improvements
Trains and directs day-to-day activities of student and temporary workers
Stanford Big 5 Event planning and execution: New Student Orientation, Reunion Homecoming, Family Weekend, Admit Weekend, Commencement Weekend
Sends correspondence to students for Big 5 events through the department inboxes
Maintains approved content for the department’s websites, including updating and managing content, and ensuring the accuracy of information detailed on the websites
Responds to routine inquiries and manages the department inboxes
Sends visa letters to students participating in Commencement
Assists with the graduate admissions process
Prepares and maintains confidential documents and forms
University financial operations including purchasing, reimbursements, expense requests, corporate card use and oversight, revenue processing, account reconciliation, POS, and invoices for contracted services and materials
Generates department budgets and Big 5 events budgets, financial reports, and expenditure control
Budget monitoring and approving expenditures
Performed limited forecasting and provided recommendations that determined the budget
Responsible for p-card administration, ijournals, requisitions, PO processing, travel cards, and expendable reimbursements
Resolve invoice discrepancies
Record invoices in the accounting system and prepare them for payment
Reconcile payments to vendors
Monitor vendor accounts to ensure payments are made in a timely manner.
Executive Administrative Assistant to the Vice President
Phoenix College/Maricopa Colleges
04.2019 - 03.2022
Supports the Vice President of Student Affairs in scheduling evaluations in internal and external meetings and meeting rooms
Host all WebEx and Google Meet meetings and interviews
Designs and formats complex documents and compose original documents correspondence and presentations
Assists with the planning and implementation of various marketing materials such as flyers, giveaways, posters, signs, and much more
Assist in vendor retention
Assists with the planning and implementation of various divisional events/programs and services including intercampus collaborations; supports the division by using technological skills and business systems such as FMS, Boexi, HCM, SIS, Google Calendar/Drive/Sheets/Slides/Docs, Live25 reservation system, etc
Attends department and district level meetings and records meeting minutes
Compliance monitoring and approvals in Title IX and conduct
Prepare Title IX confidential letters and schedules meetings and hearings to keep compliant with the Title IX process
Assists with student and faculty orientations; develops divisional promotional materials
Monitors and coordinates services such as maintenance, media, printing, and word processing with college/district departments and external organizations; coordinates and provides research assistance on special projects and program
Prepares and maintains confidential personnel and payroll records; ensures documents (e.g., faculty and budget documents) remain current; maintains statistical data for programs and services
Order supplies, create PO’s and requisitions
Maintains detailed knowledge of policies, procedures, and activities; prepares and maintains schedules, coordinates calendars, and research, and makes travel arrangements; serves as departmental liaison to various support departments at the college
Collaborates with other staff when needed/requested; accesses class rosters; orders and delivers supplies to instructors and classrooms
Provides basic computer-related fax and copier support
Provides support for and interacts with students, faculty, community members, vendors, and college staff including but not limited to acting as the first point of contact with the department receiving and responding to inquiries and information requests on VP ‘s schedule and contact information
Answers calls and provide resources, resolves complaints, and forwards them to the adequate department’s resources, resolving issues or referring requests to the appropriate resource
Works closely with payroll for new hires.
Office Administration/Financial Assistant
Various Temporary Opportunities
11.2017 - 04.2019
Complete office administration duties, including calendaring, invoicing, scanning documents, performing data entry, and arranging travel
Marketing
Answer phones and respond to emails
Organize file systems using a computer
Data entry, preparing a balance sheet, updating financial records, and creating and processing invoices
Overseeing client’s account
Reviewing and performing audits on financial statements and reports.
Executive Administrative Assistant to CEO
Criterion Brock
04.2017 - 10.2017
Coordination of events, meetings, seminars, or conferences
Data analyst
Answering and screening phone calls, filing, faxing
Mail correspondence and general office duties
Create financial and data Excel spreadsheets and Google spreadsheets
Process expense reports
Manage the CEO’s calendar and travel
Book and or cancel flights, rent cars, book hotels, negotiate contracts for contracted hotels
Prepare customer binders for all branches
Assist in preparing the budget
Record invoices in the accounting system and file for payment
Reconcile payments to vendors and contractors
Shipping
Communication liaison with properties
Marketed for prospective properties and to gain more clients.
Faculty Administrator
Stanford University
08.2010 - 04.2017
University financial operations including purchasing, reimbursements, corporate card use and oversight, revenue processing, account reconciliation, POS, and invoices for contracted services and materials
Generate budgets and financial reports and expenditure control
Resolve invoice discrepancies
Record invoices in the accounting system and file for payment
Reconcile payments to vendors
Monitor vendor accounts to ensure payments are made in a timely manner
Teaching and course support for faculty and other instructors as well as graduate students which included but was not limited to working closely with the curriculum development organizer to develop and execute the department’s curriculum/academic scheduling
Perform human resources transactional support, e.g., timecards, I9s, W-9, and/or faculty affairs support
Guide and train student and/or contingent workers including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, and reviewing work for quality and timeliness
Coordination of seminar series, colloquia, and special events, including events, courses, seminars, or conferences
Collect and analyze data, create reports, review, and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function
Support for faculty affairs activities
Operational or administrative project support for faculty- or student-led research projects
Responsible for visa processing: J1, F1, Visiting Research Scholars assignment, Post Doc assignments, Student Researcher assignments
Manage faculty calendar and travel coordination
General office duties such as: maintaining office supplies and equipment; and obtaining vendor quotations, as needed
Coordinate office moves, shipping/receiving, facilities coordination, filing, email correspondence, and other operational support duties.
Administrative/Service & Sales Representative
State Farm Insurance
11.2008 - 08.2010
Meet company’s sales goals, demonstrate abilities to profitability, productivity, and agency growth along with marketing
Accounts payable
HR duties such as: maintaining the work structure by updating job requirements and job descriptions for all positions
Maintained the organization of staff by establishing a recruiting, testing, and interviewing program; assisted CEO on candidate selection; conducted and analyzed exit interviews; recommended changes
Prepared employees for assignments by establishing and conducting orientation and training programs
Answering and screening phone calls, filing, faxing mail correspondence, and general office duties
Work closely with billing and handling accounts receivable
Handling service needs for customers such as: taking payments, filing claims, answering billing questions, adding policies to their existing files, and making sure they are satisfied with their insurance needs.
Administrative Assistant
Ventana Property Services
10.2007 - 10.2008
Responsible for organizing corporate events
Company Newsletter Publisher
Marketing
Answering and screening phone calls, filing, faxing mail correspondence and general office duties
Work closely with billing and handling accounts receivable and payable.
Administrator/Office Manager
Perpetual Consulting
07.2006 - 10.2007
Responsible for organizing company trips
Working with customers and always keeping confidentiality
Answering and screening phone calls, filing, faxing mail correspondence, and general office duties
Assist the CEO with travel, appointments, and meetings.
Insurance Representative
State Farm Insurance
06.2005 - 07.2006
Responsible for providing professional customer service to prospect clients and existing policyholders
Met company’s sales goals, demonstrate abilities to profitability, productivity, and agency growth
Processed cash, check and credit payments in a timely manner following company guidelines
Perform administrative duties including updating client information into the data system, greeting customers, creating customer files, faxing and mail correspondence daily.
Education
Associates of Arts in Business Administration with an emphasis in Criminal Justice -
Heald College
San Jose, CA
01.2010
Skills
Bank Reconciliation
Administrative abilities
Payroll Processing
Account Reconciliation
Accounts receivable management
Understanding of financial reporting
Multitasking and Organization
Relationship Building
Phone and Email Etiquette
Microsoft Office
Documentation and Recordkeeping
Data Entry
Administration and Operations
Scheduling and calendar management
Goal Setting
Appointment Scheduling
Scheduling
Strategic Planning
Staff Training
Administrative Management
Financial Reporting
Event Coordination
Business Administration
Languages
Spanish
Native or Bilingual
Timeline
Administrative and Finance Coordinator
Stanford University
03.2022 - Current
Executive Administrative Assistant to the Vice President
Phoenix College/Maricopa Colleges
04.2019 - 03.2022
Office Administration/Financial Assistant
Various Temporary Opportunities
11.2017 - 04.2019
Executive Administrative Assistant to CEO
Criterion Brock
04.2017 - 10.2017
Faculty Administrator
Stanford University
08.2010 - 04.2017
Administrative/Service & Sales Representative
State Farm Insurance
11.2008 - 08.2010
Administrative Assistant
Ventana Property Services
10.2007 - 10.2008
Administrator/Office Manager
Perpetual Consulting
07.2006 - 10.2007
Insurance Representative
State Farm Insurance
06.2005 - 07.2006
Associates of Arts in Business Administration with an emphasis in Criminal Justice -