Francesca Linares
Brentwood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced convalescent hospital environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
San Miguel Villa
Concord, CA
11.2021 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided secretarial and office management support while building cooperative working relationships.
- Responded effectively to sensitive inquiries or complaints.
- Inventoried and ordered supplies for office.
- Answered questions from customers regarding products and services offered by the company.
- Processed invoices for payment using accounting software applications.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
- Maintained accurate records of employee time cards and attendance records.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
Education
High School Diploma -
Antioch High School
Antioch, CA06-2004
Skills
- Expense Reporting
- Database Management
- Digital Archiving
- Invoice Processing
- Reception Oversight
- Bookkeeping
- Data Entry
- Scheduling
- Back Office Operations
- Administrative Operations
Languages
Spanish
Limited
References
References available upon request.
Timeline
Administrative Assistant
San Miguel Villa
11.2021 - Current
High School Diploma -
Antioch High School
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