Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Francesca Manry

Abilene,Texas

Summary

  • Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
  • Equipped with strong problem-solving abilities and a willingness to learn.
  • Ready to tackle new challenges with dedication and enthusiasm.
  • Known for adaptability, creativity, and results-oriented mindset.
  • Committed to making meaningful contributions.
  • Hardworking and passionate individual with strong organizational skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

God's Little Ones (GLO)

First Baptist Church Abilene Texas
02.2020 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Using creative, hands-on methods of learning, such as artistic expression, free play, and storytelling
  • Skilled at working independently and collaboratively in a team environment.
  • Encouraging and monitoring social interactions between children.
  • Proven ability to learn quickly and adapt to new situations.
  • Instilling a sense of respect and discipline, so that children work effectively in a classroom setting.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Making sure that the classroom is clean, safe, and well-organized.
  • Developed and maintained courteous and effective working relationships.
  • Teaching children about core concepts, such as numbers, letters, shapes, and colors
  • Communicating with parents to learn more about each child's life outside the classroom

Guest Services Representative

Dyess AFB-Tye, TX
05.2020 - 02.2021
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Participated in weekly team meetings to discuss service enhancements and resolve operational issues.
  • Managed check-in and check-out processes, ensuring smooth experience for guests.
  • Coordinated with housekeeping and maintenance to address room issues quickly, enhancing guest comfort.
  • Provided recommendations to guests on local attractions and dining, enriching their stay.
  • Maintained high level of professionalism and discretion when dealing with guests.

McDonalds Crew Lead

McDonald's
03.2016 - 02.2020
  • Trained employees in time management and proper ways to complete job duties.
  • Practice Consistent Cleanliness while Maintaining Maximum Efficiency.
  • Monitored team members to verify work quality and address concerns.
  • Highly Attentive to Detail in the Midst of Fast Paced Circumstances.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Exceptional Customer Service Skills with Ability to Diffuse Tense Situations
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Addressed customer concerns promptly, resulting in improved satisfaction rates and repeat business.

Education

Associate of Science - General Studies

Cisco College -
Abilene, TX
05-2022

High School Diploma -

Abilene High School
Abilene, TX
05-2016

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Dependable and Responsible
  • Organizational Skills

Certification

  • CPR/AED Certification
  • Certified Nursing Assistant (CNA)

Interests

  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Gym Workouts
  • I enjoy cooking for friends and family gatherings
  • Crafting and DIY Projects
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • DIY and Home Improvement
  • I like working with my hands and fixing things
  • Animal Care

Timeline

Guest Services Representative

Dyess AFB-Tye, TX
05.2020 - 02.2021

God's Little Ones (GLO)

First Baptist Church Abilene Texas
02.2020 - 12.2023

McDonalds Crew Lead

McDonald's
03.2016 - 02.2020

Associate of Science - General Studies

Cisco College -

High School Diploma -

Abilene High School
Francesca Manry