FRANCESCA MORENO
Foothill Ranch,CA
Summary
Veterinary professional equipped to provide compassionate and effective animal care. Strong foundation in diagnostics, surgical procedures, and preventative medicine. Known for excellent collaboration within veterinary teams and adaptability to evolving needs. Reliable in delivering high-quality results and fostering positive client relationships.
Overview
5
5
years of professional experience
Work History
Interim Hospital Manager
Plaza Del Amo Animal Hospital
08.2019 - 04.2021
- Management of hospital policy
- Social Media Director
- Implementation of Covid safety protocol
- Staff Meeting Coordinator
- Client grievance liaison
- Schedule coordinator
- Recruitment and termination
- Corporate liaison
- Marketing
- Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Evaluated patient care and initiated procedural changes for increased benefit.
- Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
Veterinary Assistant
Plaza Del Amo Animal Hospital
10.2018 - 08.2019
- Intake of patients
- Gathering of medical history from owner
- Administration of vaccines
- Administration of oral, subcutaneous and intramuscular medications
- Venipuncture for bloodwork
- Dental cleaning and polishing
- Monitoring of anesthetic procedures
- IV catheter placement
- Filling of medications
Emergency and Critical Care Doctor's Assistant
Veterinary Medical and Surgical Group - Orange County
08.2017 - 05.2018
- Triage of emergency and critical patients
- Obtained vitals of patients
- Restrained patients during physical exams
- Communicated with owners regarding patient's status and plan
- Administered oral medications
- General upkeep of the hospital
- Assisted in X-rays and Ultrasounds
Veterinary Assistant
Chatsworth Veterinary Center
07.2016 - 06.2017
- Administered vaccines
- Administered subcutaneous fluids
- Assisted veterinarians with examinations
- Stained and read ear cytology's
- Fed and walked boarding animals
- Communicated with owners regarding treatment plans
- Performed various grooming duties
- Filled prescriptions
- Assisted with X-rays
Education
Doctor of Veterinary Medicine -
Ross University School of Veterinary Medicine
Bassetere, St. Kitts09.2024
4th Year Clinical Affiliate -
Texas A&M School of Veterinary Medicine
College Station, Texas09.2024
Bachelor of Arts - Women's and Gender Studies
University of California Davis
Davis, California05.2013
Skills
- Healthcare Regulations Compliance
- Patient Care Coordination
- Operations Management
- Client Communication
- Preventative Medicine
- Illness assessment and treatment
- Pet owner rapport
- Disease management
- Compassionate communication
- Preventive Care
Timeline
Interim Hospital Manager
Plaza Del Amo Animal Hospital
08.2019 - 04.2021
Veterinary Assistant
Plaza Del Amo Animal Hospital
10.2018 - 08.2019
Emergency and Critical Care Doctor's Assistant
Veterinary Medical and Surgical Group - Orange County
08.2017 - 05.2018
Veterinary Assistant
Chatsworth Veterinary Center
07.2016 - 06.2017
Bachelor of Arts - Women's and Gender Studies
University of California Davis
Doctor of Veterinary Medicine -
Ross University School of Veterinary Medicine
4th Year Clinical Affiliate -
Texas A&M School of Veterinary Medicine
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