Francesca Paolella Piper

• Executive and personal assistant to a new startup mobile concierge wellness business mainly focusing on IV Therapy and Vitamin Infusions
• Overlooked all administrative tasks, ensuring all supplies/inventory was in stock and helped create brand and website including description of all cocktail IV drips
• Managed executive calendars, daily schedules, scheduling meetings and appointments with various providers in the wellness field as well as client's appointments
• Handled incoming and outgoing communications, including phone calls, emails and correspondence
• .Contributed to positive brand image through excellent customer service interactions, resolving issues in a prompt manner while maintaining professionalism at all times.
• Developed strong professional relationships with clients through clear communication and timely responses to inquiries.
• Handled and entered patients highly confidential and sensitive information with discretion into the system as well as updating spreadsheets
• Organized monthly events and conferences with existing clients and prospective clients as well as other wellness professionals promoting the brand and visibility of the business

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed residential real estate transactions.
• Provided market analysis and property marketing such as advertised client properties through websites, social media, and real estate guides.
• Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
• Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
• Maintained connections with clients to encourage repeat business and referrals.

• Sales and Distribution of laboratory/chemical supplies to researchers
• Independently managed territories within Baylor College of Medicine and other research institutes in the Medical Center
• Expanded new territories, prompting growth of sales
• Maintained strong and loyal relationships w/ manufacturers and customers
• Continuous engagement and communication with lab managers including organizing and hosting luncheons/dinners
• Represented company at seminars held in the Medical Center to attract new market share through extensive product knowledge and understanding of labs' needs

Walk the World Programme

• Organized events and raised funds for the Annual Global Walk the World Initiative
• Increased awareness through creation and distribution of marketing material and numerous events
• Coordinated Walk the World Houston - 2006; Doubled participation from 2005
• Assistant Coordinator in Walk the World Rome headquarters - 2005 (with over 200,000 participants worldwide in over 90 countries, Rome had the highest participants)
• Planned and coordinated all media functions including celebrity appearances in Rome, television and print interviews and radio promotions in Houston
• Worked with various clients and created partnerships for funding/sponsorships
• Recruited Italian celebrities and high profile sports players to WFP as ambassadors in order to increase awareness and promote advocacy
• Delegated, managed and maintained close relationships with WFP ambassadors and their publicists to ensure their needs were always met
• First to successfully establish and organize fundraising events involving local restaurants and bars in Rome donating percentages of revenue to WFP
• Organized and hosted events/dinners with various global diplomats in Rome

• Acted as a Liaison with local offices in updating project status
• Facilitated communication between local offices and administration
• Executed data processing as preliminary step to drafting country report
• Undertook statistical analysis with SPSS computer program

• Quality Control and Data Analysis/Processing Country reports from WFP field offices using Excel/SPSS programs
• Compiled data for incorporation into global reports
• Developed the data management processing guidelines and drafted standardized survey
• Provided technical support to WFP field offices
• Liaison with local country offices for updating project status to guarantee accuracy of statistical data and facilitating communication w/ administration

• Organized international seminars involving media, journalists and authors
• Public relations; worked to increase and raise the awareness and visibility of CSA through various public relations events
• Provided Italian->English translations (including main website) and performed general administrative duties