Francesca Perry
Brooklyn
Overview
6
6
years of professional experience
Work History
Group Leader
El Puente
Brooklyn, NY
02.2022 - 10.2025
- Provide leadership, emotional support, and assistance with the development of at-risk youth
- Identify and respond to behavioral and academic concerns for mentees
- Plan and implement productive and self-esteem-building activities that promote personal growth and daily living
Intake Specialist
Docog
Brooklyn, NY
08.2023 - 01.2025
- Managed the intake process for new clients, ensuring all necessary documentation is collected and processed efficiently
- Maintained accurate medical records and ensure compliance with HIPPA regulations
- Collaborated with administrative staff to streamline process and improve client experience
- Communicated effectively with clients and their families to address questions or concerns regarding services
Career Peer Intern
Career Services
Oswego, NY
08.2022 - 05.2023
- Guided students and alumni on using online resources such as LinkedIn, handshake, and Skills First
- Collaborated with a team of six peer interns to successfully prepare students for job searching and career readiness
- Greeted students with high enthusiasm to positively promote career services
Desk Attendant
Suny Oswego Onondaga Hall
Oswego, NY
01.2021 - 02.2023
- Interacted and communicated with students to ensure that their needs were met
- Gained knowledge through training and shadowing to be able to supply adequate resources for students
- Maintained a high satisfaction rate while answering the phone and providing information
- Assessed a situations to be able to solve a problem more efficiently while following policies
Intern
Children’s Rescue Fund
Bronx, NY
06.2022 - 01.2023
- Completed intakes with new families that arrived at shelter
- Created independent living plans to empower clients to achieve their goals
- Assisted clients with referrals to resources needed; medical, HRA, legal, etc.;
Sales Associate
Ashley Stewart
Brooklyn, NY
07.2021 - 08.2022
- Accepted responsibilities from management as needed and accomplished them both professionally and proficiently
- Trained and acquired the store's POS system to efficiently monitor monetary transactions
- Determined supplies that were needed to restock inventory as necessary
Student Aid
key Collegiate
Brooklyn, NY
06.2021 - 08.2021
- Effectively communicated with students in whole class, and one on one discussions while promoting a safe environment
- Assisted students when need to reinforce an engaging workplace
Senior counselor/ supervisor
Italian American Civil Rights League Canarsie Inc.
Brooklyn, NY
07.2019 - 08.2020
- Handled 10 new incoming counselors each term
- Led conflict resolution and team building as well as communicated with higher-level management to ensure uninterrupted and successful daily operations
- Advanced organization’s objectives by supervising staff, organizing and monitoring work practices
- Implemented and enforced systems, policies and procedures
- Supervised 25 students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments
- Worked with community resources to engage youth in pro-social activities and help families access services
- Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities
- Increased customer base and market share by promoting the camp's objectives by creating pamphlets and brochures
Education
Bachelor of Science - Human Development
State University of New York (SUNY) At Oswego
Oswego, NY05.2026
Skills
- Empathetic
- Team leadership
- Effective organizational skills
- Responsive to new challenges
- Effective communication
- Conversational Spanish skills
- Positive mindset
- Goal-oriented
Accomplishments
Deans List: Fall 2026 and Spring 2026
Timeline
Intake Specialist
Docog
08.2023 - 01.2025
Career Peer Intern
Career Services
08.2022 - 05.2023
Intern
Children’s Rescue Fund
06.2022 - 01.2023
Group Leader
El Puente
02.2022 - 10.2025
Sales Associate
Ashley Stewart
07.2021 - 08.2022
Student Aid
key Collegiate
06.2021 - 08.2021
Desk Attendant
Suny Oswego Onondaga Hall
01.2021 - 02.2023
Senior counselor/ supervisor
Italian American Civil Rights League Canarsie Inc.
07.2019 - 08.2020
Bachelor of Science - Human Development
State University of New York (SUNY) At Oswego