Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Francesca Pfingsten

Los Angeles,CA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

7
7
years of professional experience

Work History

Framer

Michaels
12.2024 - 04.2025
  • Examined wood, work areas, and supplies for defects and damage before completing projects.
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
  • Selected frame materials based on customer budgets, taste and specific needs of each project.
  • Hung variety of frames with precision and accuracy.
  • Created custom frames to meet needs of individual customers.

Server, Register, Busser

Sharky's Woodfire Mexican Grill
01.2023 - 02.2024
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.

Receptionist

Silver City Tire and Service
10.2021 - 12.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.

Program Assistant

Bluejack Kids Social Emotional Learning Center
03.2018 - 05.2020
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Supported planning and coordination of program associated activities.
  • Prepared clearly written and formatted documents and reports.
  • Assisted with deploying email newsletters and promo materials.

Education

GED -

West Valley Occupational Center
6200 Winnetka Ave, Woodland Hills, CA 91367

Skills

  • Public safety and security
  • Design
  • Production and processing
  • Repairing
  • Design principles
  • Team member support
  • Daily specials memorization
  • Scheduling
  • Operations assistance
  • Information coordination

Languages

English
Native or Bilingual
Armenian
Full Professional
Spanish
Professional Working

Interests

  • Martial Arts
  • Animal Care
  • Volunteering at local animal shelters and rescue organizations
  • Video Gaming
  • Coding and Programming
  • Graphic Design
  • Music
  • Strategy Games

Timeline

Framer

Michaels
12.2024 - 04.2025

Server, Register, Busser

Sharky's Woodfire Mexican Grill
01.2023 - 02.2024

Receptionist

Silver City Tire and Service
10.2021 - 12.2022

Program Assistant

Bluejack Kids Social Emotional Learning Center
03.2018 - 05.2020

GED -

West Valley Occupational Center

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