Francesca Phair
Vineyard,UT
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
2025
2025
years of professional experience
Work History
Surveyor
Venture Data
- Read a script all while taking in and recording customers answers verbatim regardless of how long
- Developed criteria for survey methods and procedures
- Defined problems, collected data, established facts and validated conclusions
- Provided efficient and courteous service to customers at all times
Server
Carrabbas
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Collections Specialist
vivint smart home
07.2021 - 03.2022
- Located and monitored overdue accounts, using computers and variety of automated systems
- Recorded information about financial status of customers and status of collection efforts
- Conferred with customers by telephone to determine reasons for overdue payments and to review terms of sales, service, or credit contracts
- Received payments and post amounts paid to customer accounts
- Arranged for debt repayment and established repayment schedules, based on customers' financial situation
Warehouse Worker
Nexeo
03.2021 - 06.2021
- On my feet for 8-10 hours at a time consistently moving either at a designated area or throughout warehouse
- Packed customer purchases in designated packaging
- Used ID tags, stamps and electronic marking tools to mark stock items
- Compared merchandise invoices to items actually received to ensure that shipments were correct
Warehouse Worker
BBSI
10.2020 - 12.2020
- Stocked shelves, racks and cases with new or transferred merchandise
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, storage yards and to be sent out to customers
- Received and counted stock items and record data manually and on computer
- Used ID tags, stamps and electronic marking tools to mark stock items
Hardware Customer Service Associate
Home Depot
06.2020 - 10.2020
- Determined charges for services requested and arranged for billing
- Navigated multiple computer systems and applications and utilized search tools to find information
- Responded quickly to meet customer needs and resolve problems
- Placed special orders, submitted online orders or contacted other stores to find desired items
- Exchanged merchandise for customers and accepted returns
- Sold and arranged for delivery, insurance, financing and service contracts for merchandise
Server
Feast Buffet
12.2019 - 03.2020
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Exercised focus and concentration to keep track of tables and remember orders
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning
- Set up linens, dishes, and silverware to prepare tables for customers
- Answered telephones to take reservations or to-go orders
Bookstore Clerk
Barnes & Noble
12.2018 - 03.2019
- Helped customers locate merchandise
- Arranged and replenished displays and merchandise racks to maintain store appearance
- Adhered to quality and service standards to support operational goals
- Provided product information and resolved concerns to assist customers
Smoothie Barista
Jamba Juice
04.2018 - 12.2018
- Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, or pencil and paper
- Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes and fountain equipment
- Prepared and served cold drinks, and frozen milk drinks and desserts
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary
Education
Polaris
Orem, UT05.2020
Skills
- Total station operation
- Field surveys
- Construction staking
- AutoCAD civil 3D
- Data collection techniques
- Self-directed mindset
- Client communication
- Project management
- Team collaboration
- Time management
- Attention to detail
- Problem-solving
- Multitasking
- Excellent communication
- Adaptability and flexibility
- Data analysis
Languages
Spanish
Professional Working
Timeline
Server
Carrabbas
03.2023 - Current
Collections Specialist
vivint smart home
07.2021 - 03.2022
Warehouse Worker
Nexeo
03.2021 - 06.2021
Warehouse Worker
BBSI
10.2020 - 12.2020
Hardware Customer Service Associate
Home Depot
06.2020 - 10.2020
Server
Feast Buffet
12.2019 - 03.2020
Bookstore Clerk
Barnes & Noble
12.2018 - 03.2019
Smoothie Barista
Jamba Juice
04.2018 - 12.2018
Surveyor
Venture Data
Polaris
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