Francesca Rivera

• Assisted lead stylists in coordinating and preparing for photo shoots, fashion shows, and personal styling sessions.

• Organized and maintained wardrobe inventory, ensuring timely return of all borrowed items.

• Provided on-set support including dressing models, steaming garments, and arranging accessories.

• Researched and sourced clothing and accessories in line with the stylist’s vision and project requirements.

• Assisted with fittings, offering suggestions to improve overall looks based on body types and event needs.

• Managed scheduling and logistics for styling appointments and consultations.

• Built and maintained strong relationships with vendors, designers, and retail stores to secure exclusive pieces for clients.

• Stayed updated on current fashion trends and industry developments to provide informed recommendations.

• Provided exceptional customer service by engaging with clients, identifying their needs, and recommending appropriate products.

• Maintained in-depth knowledge of Nike’s product lines, including technical features and benefits, to effectively assist customers.

• Exceeded monthly sales targets by 15% through strategic upselling and cross-selling techniques.

• Organized and executed in-store events and promotions, driving increased foot traffic and sales.

• Utilized POS systems for efficient transaction processing, including cash handling, returns, and exchanges.

• Managed inventory levels, conducted regular stock checks, and ensured optimal product display and merchandising.

• Collaborated with team members to achieve store goals and foster a positive, team-oriented environment.

• Provided feedback to management on customer preferences and product performance to inform buying decisions.

• Trained new hires on product knowledge, sales techniques, and company policies.

• Handled customer complaints and resolved issues promptly to ensure customer satisfaction and loyalty.

• Supervised and motivated a team of sales associates, fostering a positive and productive work environment.

• Achieved store sales targets through effective management and strategic planning.

• Conducted regular performance evaluations and provided constructive feedback to team members.

• Managed daily store operations, including opening and closing procedures, cash handling, and inventory management.

• Analyzed sales reports and KPIs to identify trends and opportunities for improvement.

• Collaborated with the Store Manager to plan and execute in-store events and promotions.

• Ensured compliance with company policies and procedures, including loss prevention and safety standards.

• Addressed and resolved customer complaints and issues, ensuring high levels of customer satisfaction.

• Trained and onboarded new employees, providing guidance on product knowledge and customer service techniques.

• Monitored and maintained stock levels, ensuring timely restocking and minimizing stock discrepancies.