Francesca Skaggs
Upland,CA
Summary
Dedicated and results-focused Human Resources Generalist with a proven track record of aligning HR strategies with organizational goals. Thrives in fast-paced environments, effectively managing competing priorities while maintaining a positive and adaptable approach. Committed to cultivating a supportive workplace culture by evaluating current practices and implementing streamlined processes that enhance efficiency and consistency. Eager to contribute skills to a collaborative team, supporting employee development and driving company success through effective challenge navigation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HUMAN RESOURCES GENERALIST
Simpson Strong Tie
01.2024 - Current
- Talent Acquisition Coordination: Streamlined communication between the talent acquisition team and hiring managers to enhance the hiring process and improve candidate satisfaction
- Leadership Coaching: Actively coached leaders to develop their teams, provide constructive feedback, and enhance their effectiveness
- Termination Management: Managed involuntary and voluntary terminations, conducted exit interviews, and ensured compliance with state requirements for termination processes
- Leave of Absences Management: Oversaw the administration of leave of absence policies, ensuring compliance with legal requirements and providing support to employees throughout their leave, including return-to-work coordination
- Workers' Compensation Oversight: Supervised all workers' compensation claims, coordinated with carriers, and ensured proper intake and follow-up care for employees
- Accident Management: Oversaw all post-accident incidents involving company vehicles, ensuring compliance and safety protocols
- Employee Relations Investigations: Conducted thorough investigations into employee relations issues, evaluated findings, and implemented appropriate actions based on results
- Performance Improvement Plans: Partnered with managers to develop performance improvement plans and discipline documents, ensuring fair and effective administration
- Union Relations: Managed changes within SMW & CWA unions, including annual increases and contract negotiations, to maintain positive labor relations
- HR Metrics Reporting: Delivered key HR metrics to the Southwest region executive leadership team quarterly, highlighting areas for strategic improvement
- Engagement Survey Implementation: Assisted in rolling out a Global Engagement Survey, coached management on action planning, and analyzed data to identify trends, driving initiatives for a more satisfying employee experience
- Employee Onboarding: Conducted weekly onboarding sessions for both permanent and contract workers, including satellite locations, enhancing overall employee experience
- Onboarding Process Revamp: Overhauled the onboarding process by creating new materials and integrating a company overview presentation to improve engagement
- Virtual Onboarding Development: Established virtual onboarding processes for satellite facilities in the Southwest region, ensuring consistency and accessibility
- Pre-Hire Management: Oversaw the pre-hire process, effectively managing candidate selection and decisions to streamline hiring
- HRIS Business Processes: Managed HRIS tasks related to employee reimbursements, transfers, and promotions to ensure smooth operations
- Panel Interview Participation: Engaged in panel interviews with hiring teams to ensure alignment in candidate selection
- Job Requisition Creation: Developed all job requisitions for openings in the Southwest region to support recruitment efforts
- Employee Engagement Events: Facilitated various onsite employee engagement activities to foster a positive workplace culture
- Mass Communications: Authored communications for the Southwest region to keep employees informed about updates, events, and benefits
- Offer Letter Creation: Collaborated with hiring managers to craft offer letters for both internal and external candidates
- Job Description Development: Created and revised job descriptions for all organizational roles to align with strategic goals
HUMAN RESOURCES COORDINATOR
Simpson Strong Tie
01.2021 - 12.2023
- Employee Onboarding: Conducted weekly onboarding sessions for both permanent and contract workers, including satellite locations, enhancing overall employee experience.
- Onboarding Process Revamp: Overhauled the onboarding process by creating new materials and integrating a company overview presentation to improve engagement.
- Virtual Onboarding Development: Established virtual onboarding processes for satellite facilities in the Southwest region, ensuring consistency and accessibility.
- Pre-Hire Management: Oversaw the pre-hire process, effectively managing candidate selection and decisions to streamline hiring.
- HRIS Business Processes: Managed HRIS tasks related to employee reimbursements, transfers, and promotions to ensure smooth operations.
- Panel Interview Participation: Engaged in panel interviews with hiring teams to ensure alignment in candidate selection.
- Job Requisition Creation: Developed all job requisitions for openings in the Southwest region to support recruitment efforts.
- Employee Engagement Events: Facilitated various onsite employee engagement activities to foster a positive workplace culture.
- Mass Communications: Authored communications for the Southwest region to keep employees informed about updates, events, and benefits.
- Offer Letter Creation: Collaborated with hiring managers to craft offer letters for both internal and external candidates.
- Job Description Development: Created and revised job descriptions for all organizational roles to align with strategic goals.
HUMAN RESOURCES ADMIN
Simpson Strong Tie
03.2020 - 09.2021
- Employee Engagement: Fostered a culture of appreciation through a variety of virtual and onsite activities, including team meetings and annual events like DWYCD and Employee Appreciation Day
- Cultural Development: Enhanced Simpson's impactful culture by sending personal cards and flowers to employees and coordinating team events to boost engagement
- Attendance Monitoring: Managed attendance points for union employees, assisting supervisors in generating discipline documents for HR review
- Document Management: Organized and digitized personnel files for approximately 300 employees, ensuring efficient access and compliance
- Interview Coordination: Scheduled and coordinated interviews, meetings, workshops, and training sessions to support organizational needs
- Payroll and Compensation Processing: Handled payroll inquiries, processed one-time payments, and managed promotions and compensation changes
- Audit Completion: Conducted audits in Workday for personnel and I-9 files, ensuring accuracy and compliance in documentation
- HRIS Proficiency: Developed expertise in UKG Kronos, Workday, MyWorkbench, and other HRIS systems within the Okta portal
- Process Streamlining: Improved attendance tracking and reimbursement processes using Smartsheet tools for greater efficiency
- Employee Support: Addressed various requests from employees and managers regarding benefits, payroll, and other HR-related inquiries
Education
Master of Arts - ORGANIZATIONAL LEADERSHIP, HUMAN RESOURCES
Claremont Lincoln University
08.2025
Lean Six Sigma Green Belt
Purdue University
12.2022
SHRM - Certified Professional
Laverne University
07.2022
Bachelor of Science - INFORMATION SPECIALIST, COMMUNICATIONS
Austin Peay State University
12.2017
Skills
- Effective Communication
- Interpersonal Skills
- Conflict Resolution
- Recruitment and Talent Acquisition
- Employee Engagement
- HR Compliance
- Data Analysis
- Change Management
- Organizational Development
- Strategic Thinking and Implementation
Certification
- SHRM - Certified Professional
- Lean Six Sigma Green Belt
Timeline
HUMAN RESOURCES GENERALIST
Simpson Strong Tie
01.2024 - Current
HUMAN RESOURCES COORDINATOR
Simpson Strong Tie
01.2021 - 12.2023
HUMAN RESOURCES ADMIN
Simpson Strong Tie
03.2020 - 09.2021
Master of Arts - ORGANIZATIONAL LEADERSHIP, HUMAN RESOURCES
Claremont Lincoln University
Lean Six Sigma Green Belt
Purdue University
SHRM - Certified Professional
Laverne University
Bachelor of Science - INFORMATION SPECIALIST, COMMUNICATIONS
Austin Peay State University
- SHRM - Certified Professional
- Lean Six Sigma Green Belt
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