Francesca Spell
Austin,TX
Summary
Resourceful and Organized Instructional Designer/Training Specialist adept at planning and implementing onsite and remote training programs. Efficient and clear communicator with insightful approach and goal-oriented mindset.
Overview
13
13
years of professional experience
Work History
Instructional Designer
OT Connection
01.2024 - Current
- Enhanced e-learning experience by designing interactive and engaging instructional materials.
- Contributed to development of comprehensive employee training courses.
- Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
- Designed multimedia presentations that incorporated audio, video, and graphics for engaging online courses.
Owner/Manager of Operations
Phoenix Strong ATX
08.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Trainer
Phoenix Strong ATX
08.2016 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Instructional Designer
The One Center Austin
08.2016 - 08.2018
- Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
- Developed instructor-led training materials that supported face-to-face classroom instruction for blended learning environments.
- Designed multimedia presentations that incorporated audio, video, and graphics for engaging online courses.
- Incorporated best practices in instructional design methodologies like ADDIE, SAM, and Agile into project workflows.
Manager of Operations
Austin Simply Fit
03.2014 - 08.2016
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Instructional Designer
The National Alliance For Insurance Education & Research
02.2011 - 04.2013
- Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
- Contributed to development of first-ever pilot of online comprehensive continuing education courses.
- Implemented successful instructional design projects from concept to completion within budget and time constraints.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Facilitated team collaboration during design meetings, providing constructive feedback on proposed ideas and concepts.
Education
Master of Science - Instructional Design
McNeese State University
Lake Charles, LASkills
- Learning Strategies
- Instructional Strategies
- Storyboarding
- E-Learning Design
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Staff Management
- Staff training/development
Timeline
Instructional Designer
OT Connection
01.2024 - Current
Owner/Manager of Operations
Phoenix Strong ATX
08.2016 - Current
Trainer
Phoenix Strong ATX
08.2016 - Current
Instructional Designer
The One Center Austin
08.2016 - 08.2018
Manager of Operations
Austin Simply Fit
03.2014 - 08.2016
Instructional Designer
The National Alliance For Insurance Education & Research
02.2011 - 04.2013
Master of Science - Instructional Design
McNeese State University
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