Francesca Villa
208 Arcadia Ct ,NJ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
7
7
years of professional experience
Work History
Bilingual Administrative Assistant
Mother Of Mercy Parish
09.2021 - 05.2024
- Maintained up-to-date records of contact information, enabling quick access to key personnel when necessary.
- Served as a liaison between employees from different cultural backgrounds by mediating any misunderstandings or conflicts that arose due to language barriers.
- Developed strong relationships with vendors through effective communication skills, resulting in improved service delivery times or cost reductions where possible.
- Streamlined communication between departments, translating documents and facilitating conversations as needed.
- Manage and organize appointments for funerals, Quinceañeras, weddings, and other church events.
- Responsible for the creation and distribution of the weekly church bulletin.
- Serve as the primary point of contact for parishioners and visitors, providing information and assistance in both Spanish and English.
- Coordinate with various departments to ensure smooth operation of parish activities
- Handled sensitive information with discretion, ensuring privacy policies were upheld at all times during document handling or translation tasks.
- Organized company events and meetings, ensuring smooth execution and positive results.
- Improved file organization system, making it easier to locate important documents when needed.
- Managed calendar scheduling for executives, preventing double-booking and optimizing time usage.
Dental Assistant
Family Smiles Dental
03.2017 - 09.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Education
Dental Assistant - Dental Assisting
ACI Dental School
Ocean Twp Nj 03.2017
High School -
Neptune High School
Neptune City, NJ06.2010
Skills
- Fluent Bilingualism
- Document Translation
- File Management
- Spreadsheet Creation
- Calendar Management
- Critical Thinking
- Verbal Communication
- Appointment Scheduling
- Microsoft Word
- Data organization
- Social media knowledge
- Letter preparation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bilingual Administrative Assistant
Mother Of Mercy Parish
09.2021 - 05.2024
Dental Assistant
Family Smiles Dental
03.2017 - 09.2019
Dental Assistant - Dental Assisting
ACI Dental School
High School -
Neptune High School
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