Francesca Zeno
North BRUNSWICK,NJ
Summary
Efficient and hardworking, offering proven success in handling high volume of daily parcels and letters. Keeps automated equipment working correctly while quickly handling exceptions by hand to keep packages moving. Smoothly moves containers between incoming, sorting and outgoing processing areas to keep mail on-time. Focused on working efficiently to keep lines errors low and minimize package routing problems. Continuously monitors machinery to identify and correct problems such as jams and damaged items. Fit and active professional thrives in fast-paced, physically demanding environments.
Overview
10
10
years of professional experience
Work History
Referral Clerk
LabCorp
03.2023 - Current
- Followed up with clients and specialists to inquire about experience and collect reports.
- Linked families to relevant community support to meet non-medical needs.
- Scheduled appointments with specialists on behalf of clients.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared and processed patient referrals and transfer requests.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Soration Assocaite
Amazon
01.2023 - 04.2023
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Lead Inventory Specialist
06.2022 - 01.2023
- Facilitate the reconditioning process by moving vehicles from one department to the next.Wash and physically clean vehicles that are going through the reconditioning process.Inspect the interior and exterior of the vehicles for cleanliness and accurately identify any imperfections that are within or outside Carvana vehicle standards.
Mail Processing Clerk
States Post
11.2021 - 06.2022
- Responsible for delivering mail and receiving mail from residents and businesses
- Their duties include traveling by foot, bike or postal vehicle, organizing mail by address and delivering parcels and envelopes to the correct addresses.
Hiring and Recruiting Manager
JSRL
10.2020 - 01.2022
- Managers are responsible for setting goals that align with organizational objectives
- These professionals must also develop and implement actionable strategies to help their team meet those targets
- Training and development
- Managers are typically responsible for training new employees as well as employees who have been promoted to a new position.
Inventory Manager
Sprint Wireless
08.2017 - 05.2019
- I oversee the inventory levels of businesses
- I lead a team of inventory or warehouse employees to receive and record new stock as its delivered and shipped out
- Their duties include recording daily deliveries, evaluating new shipments, and analyzing different suppliers.
Overnight Shift Supervisor
Home Depot
02.2013 - 02.2017
- York train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need
- In addition, they provide valuable input into merchandising decisions to the Store Management Team and Operations Team.
Education
High School Diploma -
Port Richmond High School
06.2010
Skills
- Mail sorting Sort mail
- Route packages Load trucks
- Multitasking Problem-solving
- Creative thinking Customer relations
- Task prioritization Maintain equipment
- Box construction Inventory tracking
- Shipping coordination Cycle counting
- Merchandise tagging Audit inventory
- Restock shelves Work area maintenance
- Production recordkeeping Labeling and stocking
- Pack orders Hand scanning
- Signage updating Tag merchandise
- Pick products Packing and shipping
- Intuit QuickBooks
- Handheld Computer Device Software
- Verbal and Written Communication
- Patient Evaluation
- Stocking and Replenishing
- Microsoft Office
- Order Supplies
- Returns and Exchanges
- Monitoring
- Time Management
Additional Information
- AWARDS , Outstanding Achievement in Customer Satisfaction, 2013 - 2015 Top Performer, Inside Sales Team, 2014- 2015 Top 50 Perfect Inventory count 2018 1st place with most hiring in 2020
Timeline
Referral Clerk
LabCorp
03.2023 - Current
Soration Assocaite
Amazon
01.2023 - 04.2023
Lead Inventory Specialist
06.2022 - 01.2023
Mail Processing Clerk
States Post
11.2021 - 06.2022
Hiring and Recruiting Manager
JSRL
10.2020 - 01.2022
Inventory Manager
Sprint Wireless
08.2017 - 05.2019
Overnight Shift Supervisor
Home Depot
02.2013 - 02.2017
High School Diploma -
Port Richmond High School
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