Francesco Massarotto
Franklin Square
Summary
Detail-oriented and tech-savvy professional with a strong academic record and hands-on experience in medical coding from Mercy Hospital. Proven ability to enhance patient information accuracy and improve system interoperability, while demonstrating professionalism and exceptional customer service skills in high-pressure environments. Proficient in medical terminology and Microsoft Office Suite.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Coding Intern
Mercy Hospital
09.2024 - 12.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within patient charts, epic, and 3M
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various coding manuals, including ICD-10-CM, ICD-10-PCS, CPT, and HCPCS
Health Information Technology Intern
Zucker Hillside Hospital
02.2024 - 05.2024
- Assisted with conducting risk assessments for potential security threats within health information technology infrastructure.
- Improved interoperability between different healthcare IT systems by assisting in integration projects.
- Supported the transition from paper-based records to digital systems, improving accessibility and organization of patient information.
- Analyzed discrepancies in medical records through meticulous review, ensuring accurate patient information across all documents.
Patient Services Representative
All Island Dermatology
09.2022 - 01.2023
- Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
- Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.
- Managed high call volume, prioritizing urgent issues and directing calls appropriately for optimal resolution.
- Provided exceptional customer service to build strong relationships with patients, leading to increased loyalty and return visits.
Education
Associates In Applied Science - Health Information Technology
Nassau Community College
Garden City, NY12.2024
High School Diploma -
H Frank Carey
Franklin Square, NY06.2022
Skills
- Computer skills
- Professionalism and etiquette
- Microsoft Office Suite
- Strong academic record
- Tech-Savvy
- Medical terminology
Accomplishments
- Made Honor Roll in all quarters
- Received Award for Most Improved Academic Student in Senior Year
- Graduated amongst top of program
- Made Dean's List in all semesters
Certification
Certified in repairing, installing and securing IT equipment
Languages
Italian
Native or Bilingual
Timeline
Medical Coding Intern
Mercy Hospital
09.2024 - 12.2024
Health Information Technology Intern
Zucker Hillside Hospital
02.2024 - 05.2024
Patient Services Representative
All Island Dermatology
09.2022 - 01.2023
Associates In Applied Science - Health Information Technology
Nassau Community College
High School Diploma -
H Frank Carey
Similar Profiles
Ryan EisenbreiRyan Eisenbrei
RN at Mercy HospitalRN at Mercy Hospital
Kendra HoytKendra Hoyt
Property Management Coordinator at Mercy HospitalProperty Management Coordinator at Mercy Hospital
AMANDA ROBBAMANDA ROBB
Registered Nurse, Progressive Care Unit at Mercy HospitalRegistered Nurse, Progressive Care Unit at Mercy Hospital
Magdelaine Lilly RiveraMagdelaine Lilly Rivera
Discharge Nurse at NYPQDischarge Nurse at NYPQ
Jose RojasJose Rojas
I.T Analyst at Delaware NorthI.T Analyst at Delaware North