Summary
Overview
Work History
Education
Skills
Language Skills
Timeline
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Francesco Pio Pedicino

Queens,NY

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Medical Assistant

DR. Enrico Di Lullo
03.2023 - 09.2025
  • Managed patient scheduling and appointment confirmations to optimize office workflow.
  • Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
  • Provided exceptional customer service to patients, addressing inquiries and concerns promptly.
  • Coordinated communication between healthcare providers and patients to enhance care delivery.
  • Streamlined front desk operations by implementing new check-in processes for improved patient flow.
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.

Intern

OCPG Observatory
07.2024 - 09.2024
  • Social network manager, research and writing of articles for the institution’s website.
  • Internship during university studies (90 hours).
  • Area: organization, planning, and control.
  • Assisted in data collection and analysis for observational research projects.
  • Engaged with software tools for data entry and management of research databases.

Sales Assistant

Eurochocolate Fair
02.2024 - 02.2024
  • Stand assistant at Eurochocolate fair.
  • Responsible for sales and product promotion.
  • Area: sales and marketing.

Executive Assistant

AML Consulting Solutions
01.2019 - 08.2020
  • Client reception and advisory services in accounting office.
  • Initial management of clients’ financial processes.
  • Permanent employment.
  • Area: administration and accounting.
  • Used advanced software to prepare documents, reports, and presentations.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
  • Answered high volume of phone calls and email inquiries.

Intern

Banco Popular
06.2018 - 08.2018
  • Assistance in the credit risk and hazard department.
  • Post-graduate internship.
  • Area: administration and accounting.
  • Collaborated with senior researchers to streamline project workflows and improve efficiency.
  • Supported team in preparing detailed reports on astronomical findings.
  • Maintained organization of digital files and documentation for various projects.

Education

Bachelor's Degree - Political Science and International Relations

University of Salerno
11.2024

Skills

  • Problem-solving: Proficient
  • Spreadsheets: Proficient
  • Presentation Software: Proficient
  • Microsoft Office Suite: Proficient
  • Patient scheduling
  • Customer service
  • Fluent in English, Spanish, Italian
  • French: Intermediate

Language Skills

Italian: Excellent – C2
Spanish: Excellent – C2
English: Excellent – C1
French: Fair – B1

Timeline

Intern

OCPG Observatory
07.2024 - 09.2024

Sales Assistant

Eurochocolate Fair
02.2024 - 02.2024

Medical Assistant

DR. Enrico Di Lullo
03.2023 - 09.2025

Executive Assistant

AML Consulting Solutions
01.2019 - 08.2020

Intern

Banco Popular
06.2018 - 08.2018

Bachelor's Degree - Political Science and International Relations

University of Salerno
Francesco Pio Pedicino