Franceska Augustin
PLANTATION
Summary
Highly motivated and experienced professional seeking a challenging position where my skills in security, customer service, and teamwork can be effectively utilized to contribute to the success of the organization.
Overview
3
3
years of professional experience
Work History
Team Member (Cashier)
McDonald's
12.2023 - Current
- Managed cash transactions accurately and efficiently, ensuring proper handling of money and balancing the register at the end of each shift
- Provided excellent customer service by greeting customers, taking orders, and processing payments quickly and accurately
- Maintained a clean and organized work environment, adhering to health and safety standards
- Collaborated with team members to ensure smooth operations and timely delivery of orders
- Handled customer complaints professionally, resolving issues to ensure customer satisfaction
Security Officer
OLE SUPERMARKET
01.2022 - 05.2023
- Ensured the safety and security of the premises by conducting regular patrols and monitoring surveillance systems
- Responded to security breaches and emergencies, ensuring the safety of personnel and property
- Maintained detailed records of incidents and activities, submitting comprehensive reports to management
- Collaborated with law enforcement agencies and other security personnel to maintain a secure environment
- Provided excellent customer service by assisting visitors and addressing their security-related concerns
Education
Degree - BUSINESS ADMINSTRATION
UNIVERSITY OF THE PEOPLE
03.2025
Skills
- Surveillance
- Incident response
- Report writing
- Cash handling
- Order processing
- Complaint resolution
- Collaboration
- Communication
- Problem-solving
- Accurate record-keeping
- Adherence to standards
- Ability to work in fast-paced environments
- Handle multiple tasks
Timeline
Team Member (Cashier)
McDonald's
12.2023 - Current
Security Officer
OLE SUPERMARKET
01.2022 - 05.2023
Degree - BUSINESS ADMINSTRATION
UNIVERSITY OF THE PEOPLE
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