Frances Mae Riester
Elk Grove,CA
Summary
Hardworking and reliable clinical supervisor with strong communication skills and a diligent work ethic. Dedicated to surpassing expectations by delivering exceptional staff-related customer service. Known for leading by example and maintaining a highly organized, self-motivated, proactive, and team-oriented approach to ensure efficiency and productivity. Experienced in providing outstanding customer service and administrative excellence, including clerical support and public interaction. Proficient in calendar management, scheduling, data entry, and database administration.
Overview
25
25
years of professional experience
Work History
Clinical Support Supervisor
UCDMC/Same Day Surgery Center
01.2020 - Current
- Responsible for direct supervision and development of clinical support staff positions in conjunction with department manager and/or nurse manager
- Assist with identifying problems, recommend, and participate with counseling, training reminders and corrective action, including documentation
- Demonstrates leadership principles with others
- Organizes own work and work of others
- Judgment skills to be able to make advanced and independent clinical decisions in patient care matters
- Ability to act as a patient advocate with the O.R
- Multi-disciplinary team
- Skill to work accurately and quickly under pressure
- Assist with the management of all inventories including capital equipment
- Assist with former CAMS application, management of equipment transfers and retirement
- Assist in managing equipment loan agreements, modifications, and extensions
- Coordinates equipment repairs
- Submit quotes, repair history, replacement property assets, letters of obsolescence, evaluations, and proposals
- Manages order requisitions, Department Repair Orders (DRO) on instruments and equipment and acquisition of OR supplies, instrumentation, and equipment (Capital, CAMS)
- Assist with the preparations, proposals for requisition of Capital Equipment
- Communicate, monitor and submit documents; time keeping log for payroll (ECOTIME), attendance, personal leave, FMLA, pregnancy, disability management and workman's compensation
- Responsible for scheduling vacation and daily staffing, effectively communicating changes with Perioperative Payroll Team
- Administrative level in QGenda, oversee staff self scheduling, ensure proper staffing levels, time off requests, manage "green box" rotations
Ortho Trauma Service Lead And Total Joint Team Member
Kaiser Permanente
06.2013 - Current
- Specifically, and regularly assigned to direct, check, review, assign, organize, coordinate, and train new hires
- Demonstrates the ability to scrub and First Assist all cases pertaining to Level 2 trauma
- Scrub complex surgeries and procedures in accordance with the specifications set by the department head
- Coordinates configuration of equipment to provide ease of use
- Places equipment and supplies in operating room and arranges instruments, according to instructions
- Checks instruments and equipment for sterility, cleanliness, and functionality prior to the start of the case
- Assists with allocation of equipment for procedures daily
- Assists team members to place and position patient on table
Principle Surgical Technologist
UC Davis Medical Center
06.2011 - 05.2013
- Integral member of the Cardio and Thoracic team
- Assisting the Surgeon and or passing instruments while maintaining the highest level of sterility
- Performs as a 2nd Circulator in which I access the safety and comfort level of the patient prior to surgery while providing verbal and tactile reassurance
- Prepare the patient by assisting with Anesthesia
- Prepping the patient's skin prior to draping by the surgical team
- Perform initial and last counts before the closure of the wound
- Scrubs and circulates all cases including Neuro, Vascular, Ortho, Trauma, General, Plastics and Transplant surgeries
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards
- Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments
Heart Team Member
St. Joseph Hospital
02.2009 - 04.2011
- Scrubs all Open Heart, Minimally Invasive Cardiac Valve replacements, Vascular, Ortho, Ob-Gyn, Neuro, Spine, Plastic, Urology, General and Trauma cases
- Provides care and service to acutely ill through rehabilitating pediatric to a geriatric patient population in a manner that demonstrates and understanding of the functional and/or developmental age of the individual served
- Knowledge and anticipates the needs of the Surgeon in very stressful situations
Surgical Technologist
San Ramon Regional Medical Center
01.2007 - 01.2009
- 12-hour Surgical Tech, duties include lunch reliefs and evening shift assignments
- Scrubbed numerous cases such as Spine, General, Plastics, Gyn, Robotic Surgery, Major & Minor Ortho including total joint replacements, Vascular, and ENT, Urology
- Knowledge of policies and procedures related to the operating room
- Able to adapt and work well with changing assignments and conflicting schedule changes
- Trained new staff members on operating room procedures, infection control and over safety and functionality procedures
Lead Surgical Technologist
San Ramon Surgery Center
02.2006 - 10.2007
- Performed as a Lead Tech at a private outpatient facility
- Scrubbed and assisted numerous cases such as Minimally invasive Spine, Ortho, Plastic, Gyn and Pain Management
- Assisted with decontamination and sterilization of instruments and supplies
- Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste
- Collaborated with operating room staff to cultivate efficiency and prepare for scheduled cases and initiating safe room turnovers
ST First Assistant
Dr. Robert Singer M.D. F.A.C.S. Scripps Surgery Center
04.2003 - 10.2006
- Company Overview: In a well established private practice specializing in Aesthetic and Reconstructive Plastic surgery
- Providing aid in exposure, maintaining temporary and permanent homeostasis, patient positioning, skin closure with method indicated by Dr
- Singer
- Selecting and applying appropriate wound dressing
- Scrubbed and Circulated numerous Plastic Surgery procedures
- Provided and demonstrated superior organizational skills, professional attitude, while counseling and educating new and established patients with pre and post operative care, and initial consultations
- Utilizing my experience and knowledge to maintain organizational skill and manual dexterity in the economy of time and motion along with the ability to work efficiently and independently for frequent turn over
- Anticipates and assist the needs of the surgeon
- Ability to identify and institute corrective actions by constantly being alert of intra operative emergencies and dangers
- Maintaining great communication and staff relations by being a team player
- In a well established private practice specializing in Aesthetic and Reconstructive Plastic surgery
Lead Tech/Supervisor
Webster Surgery Center
01.2000 - 04.2003
- Scrubbed and assisted Surgeons in their specialized fields, such as Plastic, Hand, Foot and Ankle, Arthroscopic cases, Sports Medicine and Pain Management procedures while maintaining sterile techniques and asepsis
- Assisted with circulating, such as, fluid management, obtaining needed items, patient positioning, prepping, and ensuring a safe environment for the patient
- Utilized knowledge of surgical instrumentation and equipment, cleaning, decontamination, and inspecting surgical materials
- Managed the procurement of instruments, supplies and maintained par levels
- Devised strategies for optimizing work procedures, technical training and standard processes
Education
Surgical Technologist - Surgical Technology
Metropolitan Technical Institute
San Jose, CA06.1998
Certified Respiratory Therapist -
Concorde Career Institute
San Jose06.1996
Some College (No Degree) - Vocational Nursing
Napa Valley College
Napa, CASkills
- Scheduling
- Supervision
- Team player
- Staff supervision
- Personnel management
- Accreditation support
- Patient relations
- Schedule management
- Facility oversight
- Quality assurance controls
- Regulatory requirements
- Interdepartmental collaboration
- Workflow management
- Clinical leadership
- Performance improvement
- Multidisciplinary team collaboration
- Unit supervision
- Staff scheduling
- Compliance with regulatory guidelines
- Unit-based shared governance
- Safety
Timeline
Clinical Support Supervisor
UCDMC/Same Day Surgery Center
01.2020 - Current
Ortho Trauma Service Lead And Total Joint Team Member
Kaiser Permanente
06.2013 - Current
Principle Surgical Technologist
UC Davis Medical Center
06.2011 - 05.2013
Heart Team Member
St. Joseph Hospital
02.2009 - 04.2011
Surgical Technologist
San Ramon Regional Medical Center
01.2007 - 01.2009
Lead Surgical Technologist
San Ramon Surgery Center
02.2006 - 10.2007
ST First Assistant
Dr. Robert Singer M.D. F.A.C.S. Scripps Surgery Center
04.2003 - 10.2006
Lead Tech/Supervisor
Webster Surgery Center
01.2000 - 04.2003
Some College (No Degree) - Vocational Nursing
Napa Valley College
Surgical Technologist - Surgical Technology
Metropolitan Technical Institute
Certified Respiratory Therapist -
Concorde Career Institute
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