Frances Natalie Leal
San Antonio,TX
Summary
As a passionate entry-level designer, I have a distinguished history of ensuring customer satisfaction and success. I am dedicated to maintaining fantastic customer service and I am an artistic individual with a desire to help people feel beautiful their skin and comfortable within their own space.
Overview
6
6
years of professional experience
Work History
Club & Sand Volleyball Coach
Force Sports Academy
07.2023 - Current
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
- Reviewed and updated game strategies and techniques to optimize training sessions.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
Teacher Coach
Behavioral Learning Center
08.2023 - 12.2023
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Collaborated with treatment team to determine obstacles to success, assess client needs and develop treatment plan.
- Briefed family members on client condition, furnished community resources and recommended strategies to implement at home to promote consistency.
- Implemented exercises to enhance client emotional and physical well-being and improve functional skills.
Customer Service Representative
HEB Grocery Store
02.2018 - 07.2023
- Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Worked with cross-functional teams to facilitate swift resolution of escalated issues.
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing, and order fulfillment.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts - Creative Writing
Victoria College
Victoria, TX05.2020
Skills
- Excellent written & Verbal communication
- Microsoft Expertise
- Client Collaboration
- Strong Research Skills
- Marketing Support
- Sales Expertise
- Creative Vision
- Color Theory
- Photography
Hobbies
- Photography
- Fashion Design & Style
- Home Decorating
- Creative Writing
Languages
Spanish
Limited Working
English
Professional Working
American Sign Language
Elementary
Timeline
Teacher Coach
Behavioral Learning Center
08.2023 - 12.2023
Club & Sand Volleyball Coach
Force Sports Academy
07.2023 - Current
Customer Service Representative
HEB Grocery Store
02.2018 - 07.2023
Associate of Arts - Creative Writing
Victoria College
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