Francess Mudge-Lisk
Corte Madera,CA
Summary
Highly skilled executive assistant with over 10 years of experience supporting C-level executives and senior leaders in fast-paced, high-growth environments. Seeking an Executive Business Partner position to drive operational excellence and strategic support for multiple leaders. Proven track record in optimizing workflows, coordinating complex projects, and building strong cross-functional relationships. Skilled in managing schedules, anticipating needs, and ensuring leaders are well-prepared for key interactions. Excited to contribute and deliver exceptional support to the team.
Overview
35
35
years of professional experience
Work History
Executive Assistant to the CEO
Auberge Resorts
06.2014 - 12.2024
- Played a pivotal role in a fast-moving business environment cultivating trusted relationships with senior executives, owners, and company team members. Ensured seamless collaboration among cross-functional teams. Provided support to the President and CEO, and other senior leaders.
- Responded and adapted to shifting priorities/deadlines while maintaining a focus on accuracy and attention to detail.
- Enhanced executive efficiency by 30% by managing and prioritizing the CEO's daily schedule, appointments, and travel arrangements. Balanced all aspects of complex global travel arrangements, managing multiple calendars, and resolved scheduling conflicts for the C-level executives.
- Organized and coordinated an Annual Leadership conference for 60 attendees and 3-5 monthly meetings for 10+ years.
- Demonstrated strong prioritization skills with the CEO and 5 department heads at any given time.
- Handled sensitive information with the utmost professionalism and discretion, understanding the importance of balancing transparency and confidentiality in communications to a diverse audience.
- Set up effective organizational systems using tools like Google Calendar and bullet system to manage workflows, ensuring attention to detail in all aspects of executive support.
- Maintained professional demeanor by staying calm when addressing 1-3 unhappy or angry customers per week.
Office Manager/Client Relations/Case Design
Carlson Hammond
07.2006 - 06.2014
- Designed 4-8 personal financial solutions for new and existing clients, using financial products to design strategies that met the clients' goals, needs and wants per week.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via 5-10 phone calls or 10-20 email correspondence per day.
Office Manager/Client Relations
LFB Financial
01.2006 - 06.2014
- Responsible for company operations and client service; and managed an efficient and supportive office environment enabling principals to focus on client deliverables. Managed approximately 10-15 incoming calls and faxes a day from clients.
- Coordinated office events (annual golf tournament and 3 team dinners) and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering monthly necessary items proactively to prevent stock shortages.
Administrative Assistant (Seasonal)
William Stewart, CPA
01.2007 - 04.2011
Professional Tennis Umpire/Crew Chief
United States Tennis Association
02.2001 - 03.2010
- Jack Star Award Recipient
Office Manager
Byrne Financial
09.2001 - 02.2003
Deputy Director
Medical Society of Johnson & Wyandotte Counties
01.1996 - 09.2001
Military Administrative Assistant
Marine Corps Reserve Support Command
05.1990 - 12.1990
Education
Cornell College
Mt Vernon, IABachelor of Arts - History with a Concentration in East Asian Studies
University of Kansas
Lawrence, KSSkills
- Google Workspace/G Suite
- Zoom
- Bullet System
- Executive Support
- Calendar Management/Scheduling
- Communication/Problem Solver
- Trusted Partner
- Sense of Humor/Curious
- Lead with empathy/intuition
- Excited to learn and use new software applications, AI, and tools
- Google Calendar, Docs, Sheets, Gmail, Google Video
- Lastpass/Keeper
Timeline
Executive Assistant to the CEO
Auberge Resorts
06.2014 - 12.2024
Administrative Assistant (Seasonal)
William Stewart, CPA
01.2007 - 04.2011
Office Manager/Client Relations/Case Design
Carlson Hammond
07.2006 - 06.2014
Office Manager/Client Relations
LFB Financial
01.2006 - 06.2014
Office Manager
Byrne Financial
09.2001 - 02.2003
Professional Tennis Umpire/Crew Chief
United States Tennis Association
02.2001 - 03.2010
Deputy Director
Medical Society of Johnson & Wyandotte Counties
01.1996 - 09.2001
Military Administrative Assistant
Marine Corps Reserve Support Command
05.1990 - 12.1990
Cornell College
Bachelor of Arts - History with a Concentration in East Asian Studies
University of Kansas
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