Franchell Bryant

• Managed complex calendar scheduling with focus on proper allocation of executive availability.
• Contributed to smooth business operations by planning and organizing meetings and conferences.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Filed paperwork and organized computer-based information.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Volunteered to help with special projects of varying degrees of complexity.
• Created and managed office systems to efficiently deal with documentation.
• Created expense reports, budgets, and filing systems for management team.
• Answered high volume of phone calls and email inquiries.
• Handled confidential and sensitive information with discretion and tact.
• Facilitated training and onboarding for incoming office staff.
• Updated and maintained confidential databases and records.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Maintained electronic and paper filing systems for easy retrieval of information.

• Updated journal with names and dates for permanent record.
• Checked documents and identifying credentials for all parties.
• Looked for signs of fraud or coercion and refused notarization.
• Administered oath to document signers to obtain affirmation of truth.
• Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
• Drafted and executed notarial affidavits in accordance with applicable laws.
• Set up and managed appointments for client notary services.
• Examined documents for accuracy, completion and compliance before notarizing.
• Completed daily logs for management review.

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Coordinated and scheduled meetings and appointments.
• Created and maintained detailed records of all office activities.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Purchased and maintained office supplies.
• Edited and proofread documents for accuracy and completeness.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Assisted coworkers and staff members with special tasks on daily basis.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.

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• Reached out to vendors and customers to verify information and follow up on client issues.
• Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
• Input financial data and produced reports using ORACLE.
• Matched purchase orders with invoices and recorded necessary information.
• Streamlined bookkeeping procedures to increase efficiency and productivity.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Handled day-to-day accounting processes to drive financial accuracy.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Liaised between clients and vendors and maintained effective lines of communication.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
• Kept accounts in balance and ran daily reports to verify totals.
• Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
• Scheduled appointments in computer system.
• Maintained office supplies by taking inventory and submitted orders for low-stock items.

• Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
• Maintained accurate record-keeping with proactive attention to client information updates.
• Created customer support strategies to increase customer retention.
• Collaborated with other departments to develop ways to increase customer satisfaction.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Established team priorities, maintained schedules and monitored performance.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
• Trained all staff on front desk procedures and policies.
• Scheduled appointments in computer system.
• Maintained office supplies by taking inventory and submitted orders for low-stock items.
• Maintained clean and organized front desk areas to uphold polished company image.
• Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.