Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Franchesca Brown

Franchesca Brown

Fontana,CA

Summary

Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Overview

12
12
years of professional experience

Work History

Project Coordinator

Pacific Utility Installation
08.2023 - Current
  • Supervise over 10 concurrent projects from start to finish by prioritizing needs and delegating assignments.
  • Liaise between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Manage competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Analyze project performance data to identify areas of improvement.
  • Monitor project progress, identified risks and took corrective action as needed.
  • Execute billing tasks and recorded information in company databases.

Operations Coordinator

Control Air Enterprises
01.2022 - 08.2023
  • Completed reports detailing network and systems performance and downtime issues.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Managed onboarding and offboarding of over 15 employees.
  • Assisted with documenting key processes and procedures and security protocols.
  • Enhanced operational performance and implemented labor and material tracking, reducing expenses by 30%.
  • Identified, researched, and resolved billing variances to maintain system accuracy, saving the company over $100,000 in missed billings.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.

English Teacher

Arbor Creek Middle School
07.2019 - 06.2021
  • Prepared and implemented lesson plans covering required course topics.
  • Prepared comprehensive English curriculum for multiple classes.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Created and implemented activities to foster critical thinking skills of students.

Reading Teacher

Schrade Middle School
07.2018 - 06.2019
  • Provided tutoring and after school assistance to students requiring additional help with reading.
  • Assessed and reported on each student's reading progress in accordance with policies developed by school district.
  • Supervised small reading groups of students.
  • Contacted parents to discuss student progress and notify about class issues.
  • Established unique practices that improved standardized test score by 20% in my first year as a teacher.

Senior Executive Assistant

Small Business Development Center
06.2017 - 06.2018
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed executives' complex and frequently changing travel arrangements and coordinated pre-planning of trips.
  • Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
  • Worked with directors and grant program staff to implement established grant compliance policies and procedures.

Private Tutor

Self
05.2016 - 05.2017
  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Supported students with helpful study habits and exam strategies.
  • Arranged tutoring environment to support optimal learning.
  • Met with parents to discuss student progress and address concerns.

Survey Designer

Crossmark Inc.
04.2014 - 05.2016
  • Obtained approval of concepts by submitting rough drafts to management or to client.
  • Developed design deliverables that elevated, differentiated, and functioned on-brand and on-strategy.
  • Conducted user research to identify customer needs and preferences for customer-centric designs.
  • Established user-friendly design system to increase user experience and satisfaction.

New Student Programs Specialist

California State University Channel Islands
05.2012 - 02.2014
  • Assisted with transition to college life by providing one-on-one support.
  • Helped students troubleshoot and resolve issues with registration.
  • Facilitated group activities among assigned students and promoted community bonds through engaging events.
  • Taught students safety practices and procedures for resolving conflicts with students and staff.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Supervised 22 orientation leaders.

Education

Bachelor of Arts - Psychology

California State University - Channel Islands
Camarillo, CA
05.2012

Skills

  • Continuous Improvement
  • Decision-Making
  • Attention to Detail
  • Good Judgment
  • Volunteer Management
  • Human Resources Support
  • Resource Coordination
  • Activity Planning

Timeline

Project Coordinator

Pacific Utility Installation
08.2023 - Current

Operations Coordinator

Control Air Enterprises
01.2022 - 08.2023

English Teacher

Arbor Creek Middle School
07.2019 - 06.2021

Reading Teacher

Schrade Middle School
07.2018 - 06.2019

Senior Executive Assistant

Small Business Development Center
06.2017 - 06.2018

Private Tutor

Self
05.2016 - 05.2017

Survey Designer

Crossmark Inc.
04.2014 - 05.2016

New Student Programs Specialist

California State University Channel Islands
05.2012 - 02.2014

Bachelor of Arts - Psychology

California State University - Channel Islands

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Franchesca Brown