FRANCHESCA CAIN
Summary
Results-oriented Nursing Home Administrator with extensive experience in managing healthcare operations. Expertise in regulatory compliance, quality assurance, and staff development, leading to improved operational efficiency. Proven ability to utilize data analysis for workflow optimization and enhanced resident satisfaction. Strong commitment to fostering collaborative environments that prioritize patient care and meet business objectives. Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
28
28
years of professional experience
Work History
Licensed Nursing Home Administrator
Medical Facilities of America
10.2024 - 03.2025
- Managed day-to-day operations of the nursing home, ensuring compliance with regulations, improving care quality, and supporting staff development to create a better environment for both residents and team members.
- Used census data to streamline staffing and resource allocation, making sure we were operating efficiently and meeting the needs of our residents while keeping costs under control.
- Focused on improving communication between staff and residents, which led to higher resident satisfaction and a more positive atmosphere throughout the facility.
Nursing Home Administrator (Interim)
Accordius Health
07.2024 - 10.2024
- Oversaw all aspects of nursing home operations, ensuring compliance with regulations, improving care quality, and supporting staff training and development to enhance both care standards and operational efficiency.
- Analyzed census data to optimize staffing and resource allocation, ensuring operations ran smoothly while meeting patient care needs and keeping costs in check.
- Improved resident satisfaction by implementing communication strategies that strengthened relationships between staff and residents, creating a more positive and caring environment.
Nursing Home Administrator (Interim)
Paramount Healthcare
04.2024 - 06.2024
- Led daily operations of a nursing home facility, ensuring high-quality care, full regulatory compliance, and optimal staff performance.
- Improved care outcomes by using data-driven insights to address performance gaps, resulting in a ##% increase in resident satisfaction.
- Boosted operational efficiency and compliance by overseeing staffing, budgeting, and resident care plans, maintaining consistent high standards of service.
Nursing Home Administrator (Interim)
Avamere Health
02.2024 - 04.2024
- Increased referrals from hospitals and physician offices by developing and executing targeted marketing strategies, resulting in higher occupancy rates and revenue growth.
- Enhanced operational efficiency and care quality by implementing new workflow processes and using data analysis to identify performance gaps, reducing turnaround times and improving resident care.
- Improved staff performance and regulatory compliance by delivering leadership training programs, ensuring adherence to current regulations and best practices, and reducing incident rates.
Nursing Home Administrator (Interim)
Cascades Healthcare
02.2023 - 01.2024
- Managed all aspects of nursing home operations, including staffing, budgeting, risk management, and quality assurance, leading to improved operational efficiency and better regulatory compliance.
- Led data-driven quality initiatives, using analytics to boost resident satisfaction scores by ##% and reduce care delivery errors by ##%.
- Strengthened workforce capabilities by driving recruitment and professional development programs, reducing staff turnover by ##% and ensuring high compliance with healthcare regulations.
Nursing Home Administrator
Accordius Health
02.2022 - 02.2023
- Oversaw all aspects of nursing home operations, including staffing, budgeting, risk management, and quality assurance, which led to enhanced operational efficiency and stronger regulatory compliance.
- Implemented data-driven initiatives to improve care quality, increasing resident satisfaction scores by ##% and reducing care delivery errors by ##%.
- Improved staff performance and retention by leading recruitment and professional development programs, reducing turnover by ##% and maintaining high compliance with healthcare regulations.
Nursing Home Administrator
Advanced Healthcare
02.2019 - 02.2022
- Directed day-to-day operations of the nursing home, ensuring adherence to regulatory standards, improving quality assurance practices, and fostering continuous staff development, which led to better care outcomes and streamlined operations.
- Analyzed census data to optimize staffing and resource allocation, ensuring efficient use of resources while meeting the needs of residents and maintaining cost-effectiveness.
- Implemented communication strategies to improve relationships between staff and residents, resulting in higher resident satisfaction and a more positive, supportive care environment.
Nursing Home Administrator
HCR ManorCare /Pro Medical
08.2018 - 02.2019
- Led overall management of the nursing home, ensuring compliance with federal and state regulations, while maintaining high standards of care and improving operational efficiency.
- Coordinated multidisciplinary teams to deliver patient-centered care, resulting in enhanced resident outcomes and improved satisfaction scores.
- Oversaw financial performance, including budgeting, resource allocation, and cost control, aligning operations with organizational goals and improving profitability.
Administrator
TCC Corsicana Skilled Nursing and Rehabilitation
10.2016 - 08.2018
- Managed daily operations of the skilled nursing facility, ensuring full compliance with local, state, and federal regulations while maintaining exceptional care standards for residents.
- Directed a team of healthcare professionals, fostering a collaborative environment to enhance patient care and improve clinical outcomes.
- Oversaw the facility’s financial health, including budgeting, cost management, and resource allocation, ensuring efficient use of resources and maintaining profitability.
Administrator - In Training (AIT)
Senior Care Centers Health/ Rehabilitation
02.2015 - 10.2016
- Completed a comprehensive Administrator-in-Training program, gaining hands-on experience in overseeing the operations of a skilled nursing facility, including regulatory compliance, staff management, and resident care.
- Assisted in managing daily operations, ensuring that the facility adhered to state and federal guidelines while maintaining high standards of quality care and service delivery.
- Supported the development and implementation of policies and procedures to improve operational efficiency and quality outcomes for residents.
Director
Langston Hughes Academy Charter School
06.2014 - 07.2015
- Led the strategic and operational management of the charter school, focusing on student achievement, staff development, and school-wide initiatives to ensure academic success and a positive learning environment.
- Developed and implemented educational programs and curricula aligned with state standards, resulting in improved student performance and engagement.
- Managed and mentored a team of educators and administrative staff, promoting a collaborative culture that supported professional growth and retention.
Administrator & Teacher
Fort Worth ISD
08.1997 - 07.2014
- Managed classroom operations and implemented instructional strategies for diverse student populations, ensuring compliance with district policies and state educational standards.
- Coordinated curriculum development and led initiatives to enhance student engagement, resulting in measurable improvements in student performance and academic achievement.
- Provided leadership and mentorship to staff, supporting their professional development through training programs and collaborative planning sessions
Education
Master - Education Administration
Tarleton State University
Stephenville, TXBachelor - Education
Southwestern Adventist University
Keene, TXFellowship - School Leadership
Harvard University
Cambridge, MASkills
Strategic leadership and team management
- Talent development
- Effective communication
- Interpersonal skills
- Attention to detail
- Organizational skills
- Customer relations
- Regulatory compliance
- Quality assurance
- Budgeting and resource allocation
- Staff management
- Data analysis
- Resident satisfaction
- Risk management
- Operational efficiency
- Team building
Timeline
Licensed Nursing Home Administrator
Medical Facilities of America
10.2024 - 03.2025
Nursing Home Administrator (Interim)
Accordius Health
07.2024 - 10.2024
Nursing Home Administrator (Interim)
Paramount Healthcare
04.2024 - 06.2024
Nursing Home Administrator (Interim)
Avamere Health
02.2024 - 04.2024
Nursing Home Administrator (Interim)
Cascades Healthcare
02.2023 - 01.2024
Nursing Home Administrator
Accordius Health
02.2022 - 02.2023
Nursing Home Administrator
Advanced Healthcare
02.2019 - 02.2022
Nursing Home Administrator
HCR ManorCare /Pro Medical
08.2018 - 02.2019
Administrator
TCC Corsicana Skilled Nursing and Rehabilitation
10.2016 - 08.2018
Administrator - In Training (AIT)
Senior Care Centers Health/ Rehabilitation
02.2015 - 10.2016
Director
Langston Hughes Academy Charter School
06.2014 - 07.2015
Administrator & Teacher
Fort Worth ISD
08.1997 - 07.2014
Master - Education Administration
Tarleton State University
Bachelor - Education
Southwestern Adventist University
Fellowship - School Leadership
Harvard University
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