Franchesca Fleury
Jacksonville,FL
Summary
With years of experience in team management, I have gained numerous leadership skills as well as communication skills. I value customer service and strive to leave whoever I am servicing with the best impression. I am a dependable, hardworking employee with every intention to grow and learn in whatever environment I am in.
Overview
5
5
years of professional experience
Work History
Site Supervisor
Marksman Security Corporation
02.2022 - Current
- Train new team members on site policies and procedures.
- Maintain records and logs of work performed and materials and equipment used.
- Job consists of a lot of access control as well as logging what/who comes in and out.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Communication over radio.
- Log information into computer.
- Monitor cameras and enforce rules and policy.
Manager
Mc.Donalds
03.2019 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
Education
Bachelor of Arts - Psychology
Florida Agricultural And Mechanical University
Tallahassee, FL12.2026
Associate of Arts - Psychology
Florida State College At Jacksonville
Jacksonville, FL01.2024
Skills
- Security Awareness
- Personnel Oversight
- Safety Awareness
- Team Supervision
- Conflict Resolution
- Staff Training
- Team Leadership
- Quality Control
- Attention to Detail
- Good Communication
Languages
Haitian Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Site Supervisor
Marksman Security Corporation
02.2022 - Current
Manager
Mc.Donalds
03.2019 - 07.2022
Bachelor of Arts - Psychology
Florida Agricultural And Mechanical University
Associate of Arts - Psychology
Florida State College At Jacksonville
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