Franchesca Pichardo
Event Planner
Yonkers,NY
Summary
Self-directed event coordinator with experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Executive assistant and Ambience Designer
Caribbean Celebrations
04.2022 - 04.2023
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Facilitated training and onboarding for incoming office staff.
- Coordinated schedules and timelines for events.
- Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
- Coordinated with participating vendors during event planning.
- Coordinated seamless transitions between event segments, maintaining a smooth flow and minimizing downtime for attendees.
Bank products seller and customer service
Asociación Popular de Ahorros y Préstamos
12.2020 - 03.2022
- Enhanced product knowledge by participating in regular training sessions and staying current on industry trends.
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
Customer Service
Eledimsa
08.2018 - 02.2020
- Streamlined customer service processes for increased efficiency and effectiveness.
- Delivered exceptional customer service, resolving any issues promptly and professionally.
- Delivered exceptional customer service with timely communication and proactive problemsolving.
- Provided exceptional customer service to customers.
Assistant Teacher
Rena Daycare Center
12.2023 - Current
- Assisted in lessons, curriculum and homework planning.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Education
Certificate - Event Planner
New York Institute of Art And Design
New York, NY 05.2001 -
Interior Design technical - undefined
Chavon
01.2020 - 05.2020
High School - undefined
Siglo XXI
01.2012 - 05.2016
Skills
Event Planning
Planning and Organization
Expense Tracking
Budgeting and finance
Vendor negotiation
Resource Coordination
Multicultural Events
Corporate Events Planning
Scheduling
References
- Noriernes Santiago (347) 998-8469
- Maria Fellows (917) 863-7167
- Yoisy Rangel (917) 476-4157
Timeline
Assistant Teacher
Rena Daycare Center
12.2023 - Current
Executive assistant and Ambience Designer
Caribbean Celebrations
04.2022 - 04.2023
Bank products seller and customer service
Asociación Popular de Ahorros y Préstamos
12.2020 - 03.2022
Interior Design technical - undefined
Chavon
01.2020 - 05.2020
Customer Service
Eledimsa
08.2018 - 02.2020
High School - undefined
Siglo XXI
01.2012 - 05.2016
Certificate - Event Planner
New York Institute of Art And Design
05.2001 -
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