Franchesca Reyes Vega
Lehigh Acres,FL
Summary
Dedicated professional with over 10 years of customer service, management, and leadership experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Administrator
LFK Cabinets
01.2020 - 01.2023
- Managed daily administrative tasks, including scheduling appointments, coordinating meetings, and handling correspondence.
- Developed and implemented inventory planning strategies to optimize stock levels and meet customer demand.
- Provided exceptional customer service by promptly addressing inquiries and ensuring customer satisfaction.
- Constructed and installed custom cabinets, shelves, and furniture pieces according to client specifications.
Night Auditor/Front Desk
Quality Inn and Suites
01.2019 - 01.2020
- Performed night audit duties, including reconciling daily transactions and preparing financial reports.
- Managed front desk operations during overnight shift, ensuring smooth check-in/check-out process for guests.
- Responded to guest inquiries and resolved issues promptly and professionally, maintaining high levels of customer satisfaction.
Assistant Manager
Sally Beauty
01.2017 - 01.2018
- Assisted in the management of daily operations, ensuring smooth and efficient workflow.
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity.
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction.
Crew Trainer
Mc Donalds
01.2013 - 01.2015
- Led a team of XX employees, providing guidance and support to ensure successful completion of projects.
- Monitored team performance and provided regular feedback to drive continuous improvement.
- Resolved conflicts within the team by facilitating open dialogue and promoting a positive work environment.
Education
Associate's degree - Business Administration
NUC University
Skills
- Team Leadership
- Business Development
- Quality Assurance
- Problem Solving
- Client Satisfaction
Certification
- Microsoft Office Specialist
Languages
Spanish - Fluent
English - Fluent
Timeline
Business Administrator
LFK Cabinets
01.2020 - 01.2023
Night Auditor/Front Desk
Quality Inn and Suites
01.2019 - 01.2020
Assistant Manager
Sally Beauty
01.2017 - 01.2018
Crew Trainer
Mc Donalds
01.2013 - 01.2015
Associate's degree - Business Administration
NUC University