FRANCHESCA TODARO
East Setauket,NY
Summary
Dynamic and dedicated hostess with extensive experience in enhancing customer experiences within the foodservice industry. Recognized for providing courteous and friendly service while efficiently managing reservations, directing customers to tables, and facilitating smooth dining operations. Proven ability to exceed customer expectations through personalized service and collaboration with staff to create memorable dining experiences. Transitioning from a high-pressure emergency medical background, equipped with strong critical thinking and communication skills, ready to leverage problem-solving abilities in a new, fast-paced environment.
Overview
3
3
years of professional experience
Work History
EMT-B
Emergency Ambulance Services
Bohemia, NY
04.2023 - 02.2025
- Administered emergency care to patients during transport to medical facilities.
- Maintained accurate patient records and documentation throughout shifts.
- Operated medical equipment and ensured readiness for immediate use.
- Collaborated with healthcare professionals to coordinate effective patient care plans.
Sales Associate
Pandora
Lake Grove, NY
01.2023 - 03.2023
- Assisted customers in selecting jewelry, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and organization.
- Processed transactions accurately using point-of-sale systems.
- Built strong customer relationships through personalized service and follow-ups.
HOSTESS
Osolemio Restaurant
Stony Brook
06.2022 - 10.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
DIETARY CLERK
LI State Veterans Home Stony Brook
Stony Brook, NY
02.2022 - 06.2022
- Delivered patient meal trays, beverages, snacks and floor stock.
- Checked trays on tray line for accuracy, temperature and appearance.
- Built relationships to promote collaborative environment.
- Printed menus, tray tickets, tallies and nourishment labels.
Education
EMT-B -
Stony Brook University
Stony Brook, NY, US12.2022
Associate of Science - Biology
Suffolk County Community College
Selden, NYMD - undefined
CLAEH Private University
Salt Lake & 20100 Punta Del Este, Maldonado03.2021
High School Diploma - High School
St. Joseph Mary Bilingual School
Gral. José De San Martín, 20100 Punta Del Este12.2020
Associate of Science - Forensic Sciences
Borough of Manhattan Community College
New York, NYBachelor of Science - Biology
Stony Brook University
Stony Brook, NYSkills
- Guest Experience Management
- Behavioral emergency intervention
- Medication administration
- Geriatric emergency care
- Team Player
- Oxygen therapy application
LANGUAGES
Spanish - Native or Bilingual
English - Native or Bilingual
Timeline
EMT-B
Emergency Ambulance Services
04.2023 - 02.2025
Sales Associate
Pandora
01.2023 - 03.2023
HOSTESS
Osolemio Restaurant
06.2022 - 10.2022
DIETARY CLERK
LI State Veterans Home Stony Brook
02.2022 - 06.2022
MD - undefined
CLAEH Private University
High School Diploma - High School
St. Joseph Mary Bilingual School
EMT-B -
Stony Brook University
Associate of Science - Biology
Suffolk County Community College
Associate of Science - Forensic Sciences
Borough of Manhattan Community College
Bachelor of Science - Biology
Stony Brook University