Franchescia Cramin
Cordova,TN
Overview
7
7
years of professional experience
Work History
Veterinary Assistant
Arlington Pet Hospital
Arlington, TN
03.2023 - Current
- Assist veterinarians in examining, restraining, and treating animals
- Communicate with veterinarians and staff members to maintain patient flow
- Operate radiographic and ultrasound equipment
- Document and track treatment activities
- Sterilize and maintain veterinary care instruments and equipment
- Assist in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time
- Monitor vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary
- Administer vaccinations, medications and treatments as prescribed by the veterinarian
- Ensure that cages were kept clean at all times
- Perform diagnostic laboratory tests to aid in accurate diagnosis
- Observe animal conditions regularly to detect signs of illness or injury
Receptionist
Arlington Pet Hospital
Arlington, TN
11.2021 - 03.2023
- Schedule and confirm appointments
- Answer and direct incoming calls using multi-line telephone system
- Updat and record customer or client information to maintain accounts
- Deliver support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Monitor office supplies inventory and placed orders when necessary
- Traine new receptionists on company procedures and software use
- Greet visitors and provide exceptional customer service at front desk
- Ensure reception area remains clean and organiz throughout the day
Department Lead
Hobby Lobby
Bartlett, TN
04.2017 - 11.2021
- Manage effective stock rotation and inventory placement
- Help customers find specific products, answer questions, and offer product advice
- Answer customer questions and provide store information
- Complete daily recovery tasks to keep areas clean and neat for maximum productivity
- Process sales transactions to prevent long customer wait times
- Operat cash register or POS system to receive payment by cash, check and credit card
- Lift materials of varied weights on regular basis
- Receive and process incoming shipments of merchandise
Education
High School Diploma -
Bartlett High School
Bartlett, TN05-2019
Skills
- Animal Safety
- Procedure Support
- Effective Multitasking
- Compassionate Care
- Veterinary standards and procedures
- Teamwork and Collaboration
- Customer Relations
- Organizational abilities
- Time management skills
- Customer Service
References
References available upon request.
Timeline
Veterinary Assistant
Arlington Pet Hospital
03.2023 - Current
Receptionist
Arlington Pet Hospital
11.2021 - 03.2023
Department Lead
Hobby Lobby
04.2017 - 11.2021
High School Diploma -
Bartlett High School