Summary
Overview
Work History
Education
Skills
Timeline
Generic

Franchesica Williams

Jonesboro,AR

Summary

Team-oriented leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance. Committed with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Welder-Group Leader [Step Up]

Apex Tool Group
07.2021 - Current
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Inspected products and machines to maintain quality and efficiency.
  • Inspected finished products for quality and adherence to customer specifications.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Made sure that products were produced on time and are of good quality.
  • Monitored team performance to identify productivity improvement opportunities.
  • Improved team morale and retention through recognition and reward programs.
  • Maintained organized work area by cleaning and removing hazards.

Certified Nursing Assistant Trainee

Ridgecrest Nursing Center
01.2019 - 03.2021
  • Maintained excellent care continuity through collaboration with nurses and external healthcare professionals.
  • Cared with empathy and compassion to build positive patient and family relationships.
  • Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
  • Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Developed personalized patient care plans to improve health and well-being.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.

Pharmacy Technician Trainee

CVS Pharmacy
01.2018 - 01.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Assisted with filling prescriptions daily.
  • Counted, measured and compounded medications following standard procedures.
  • Completed insurance forms and billed insurance companies.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Education

Bachelor of Science in Criminal Justice - Criminal Justice

University of Phoenix
Tempe, AZ
08.2025

Skills

  • Interdisciplinary Team Collaboration
  • Staff Management
  • Maintaining Clean Work Areas
  • Verbal and Written Communication
  • Worker Training
  • Employee Performance Reviews
  • Production Planning
  • Quality Assurance
  • Production Schedule Maintenance
  • Team Leadership
  • Communication Skills
  • Staff Training

Timeline

Welder-Group Leader [Step Up]

Apex Tool Group
07.2021 - Current

Certified Nursing Assistant Trainee

Ridgecrest Nursing Center
01.2019 - 03.2021

Pharmacy Technician Trainee

CVS Pharmacy
01.2018 - 01.2019

Bachelor of Science in Criminal Justice - Criminal Justice

University of Phoenix

Similar Profiles

CREATE PROFILE
Franchesica Williams