ERP: SAP, Oracle, GT Nexus
Francheska Boyd
SCM Specialist Professional
Memphis,TN
Summary
Experienced Supply Chain and Logistics Specialist fluent with ERP, supply chain, inventory management, business reporting and logistics software. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skilled at data analysis and streamlining operations for increased processing functionality and optimizing business profitability. .
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
SCM Specialist Professional
Siemens Healthineers
Memphis, TN
10.2020 - Current
- Managed FDA regulated healthcare materials.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Disposition non-conforming materials and authorized RTV, IAR, and Scrap transactions.
- Coordinated, collected and maintained vendor and organizational records.
Logistics Coordinator
Williams Sonoma
Memphis, TN
10.2018 - 11.2019
- Tracked and traced customer orders, Managed and coordinated daily production schedules for Regional DCs, Hubs, and Carriers using TMS and Excel templates
- Presented daily reports using Excel Pivot Tables, Qlikview Metrics, GT Nexus and Customized Software.
- Planned and supervised Domestic and International shipments from production to end-user and scheduled daily and weekly routes.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Generated and monitored carrier KPI reports to measure carrier performance.
Customer Service Transportation Specialist
Thomas & Betts Customer
Byhalia, MS
11.2017 - 09.2018
- Managed the outbound 7 retail accounts
- Planned and supervised 60-75 shipments from production to end-user and scheduled daily and weekly routes.
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
- Created the master SOP for the Outbound Retail Shipments and Restructured Yard Management.
- Resolved maintenance and repair issues for vehicles and equipment.
- Kept corporate departments and customers updated on critical shipments.
- Coordinated meetings and conference calls with internal and external stakeholders,vendors, managers, and carriers,
Quality Technician/Material Specialist
Cummins
Memphis, TN
08.2014 - 11.2017
- Completed Lean Manufacturing and Process Control Trainings
- Reconciled Inventory Discrepancies using Oracle, Processed Stock Transfers, Issuances, and Credit to Stock transactions
- Investigated Warranty claims using JDE and proprietary software
- Created visual presentations with Microsoft Power Point and Pareto Charts
- Performed Audit inspections and root cause analysis
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
- Performed root cause analysis and recommended corrective actions.
Education
BBA - Supply Chain and Logistics Management
University of Memphis
Memphis, TN 01.2012 - 08.2015
Associate of Arts - Marketing and Management Technology
Northwest MS Community College
01.2008 - 05.2010
Skills
Analytical and Critical Thinking
Software
Microsoft Office: Excel, Outlook, PPT, Teams
AS400
TMS: Manhattan, Yardview, Bluejay, Cognos, JDA, PierPass
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SCM Specialist Professional
Siemens Healthineers
10.2020 - Current
Logistics Coordinator
Williams Sonoma
10.2018 - 11.2019
Customer Service Transportation Specialist
Thomas & Betts Customer
11.2017 - 09.2018
Quality Technician/Material Specialist
Cummins
08.2014 - 11.2017
BBA - Supply Chain and Logistics Management
University of Memphis
01.2012 - 08.2015
Associate of Arts - Marketing and Management Technology
Northwest MS Community College
01.2008 - 05.2010
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