Francheska Lewis
Riverside,CA
Summary
Dynamic and detail-oriented professional with over 10 years of progressive experience in customer service, team leadership, and accounting. Expertise in training and managing staff while streamlining financial processes to ensure accurate cash flow reporting. Recognized for exceptional problem-solving abilities, fostering cross-department collaboration, and a steadfast commitment to compliance and operational excellence. A results-driven approach consistently enhances team performance and drives organizational success.
Overview
13
13
years of professional experience
Work History
Senior Accounting Analyst
J&T Investments Inc.
10.2023 - Current
- Manage financial operations for multiple commercial properties, including gas stations and car wash locations.
- Reconcile invoices, fuel records, and daily cash flow to ensure accurate accounting.
- Oversee and resolve chargebacks for car wash transactions, serving as liaison between customers, merchants, and financial institutions.
- Investigate disputed transactions, compile documentation, and communicate with banks to ensure timely resolution.
- Developed and implemented an internal chargeback tracking and resolution system, improving efficiency and organization.
- Collaborate with management to maintain compliance, reduce financial discrepancies, and enhance operational workflows.
- Streamlined monthly close processes, reducing turnaround time and improving efficiency across departments.
- Mentored junior analysts on accounting best practices and complex financial modeling techniques.
Office Administration
National Renovation Inc.
Chino, CA
01.2021 - 01.2023
- Scheduled and coordinated turnaround services for multiple apartment complexes.
- Created and provided floor plans for flooring projects, overseeing their execution.
- Maintained communication between field teams, vendors, and corporate offices.
- Supported office administration tasks such as billing, coding, and maintaining records.
Accountant
Moss Bros Auto Group
Riverside, CA
01.2020 - 01.2021
- Transitioned from operator to accounting role handling credit/debit transactions across 12 dealership locations.
- Performed bank reconciliations and ensured accuracy of financial records.
Shift Manager
McDonald's
01.2013 - 01.2019
- Advanced from crew member to shift manager through exceptional leadership and service.
- Trained and coached employees, delegated shifts, and managed the safe and cash flow.
- Oversaw daily operations in a fast paced environment, ensuring efficiency and customer satisfaction.
Education
Diploma -
Ramona High School
Riverside01-2015
Skills
- Customer Experience & Team Leadership
- Accounting & Financial Reconciliation
- Cash Flow Management & Reporting
- Conflict Resolution & Training
- Scheduling, Workflow Optimization & Floor Plan Design
- Communication Across Departments
- Accounts Payable/Receivable
- Budget Monitoring & Expense Tracking
- Financial Data Analysis
- QuickBooks or Similar Accounting Software
- Bank Deposit Preparation
- Multi-tasking in High-Volume Environments
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Timeline
Senior Accounting Analyst
J&T Investments Inc.
10.2023 - Current
Office Administration
National Renovation Inc.
01.2021 - 01.2023
Accountant
Moss Bros Auto Group
01.2020 - 01.2021
Shift Manager
McDonald's
01.2013 - 01.2019
Diploma -
Ramona High School