Summary
Overview
Work History
Education
Skills
Timeline
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Francheska Rodriguez

New York,NY

Summary

Efficient Laundry and Dry Cleaning Assistant with comprehensive understanding of laundry operations, dry-cleaning procedures, and customer service protocols. Demonstrated strengths in stain removal techniques, ironing and pressing garments, and fabric care knowledge. Proven ability to handle high volumes of laundry while maintaining quality control standards. Contributions in previous roles include improved workflow efficiency through streamlined sorting practices and enhanced customer satisfaction through prompt servicing.

Then Driven Boutique Sales Associate with experience in high-end retail environments. Strong skills include client relationship management, fashion merchandising, and visual display creation. Instrumental in driving customer satisfaction and loyalty through personalized service and product knowledge. Proven ability to deliver sales growth by connecting with customers to determine needs.

Overview

4
4
years of professional experience

Work History

Laundry and Dry Cleaning Assistant

Self-Service Laundromat
Brooklyn, NY
01.2022 - 02.2024
  • Unpacked shipments of new merchandise received from vendors and suppliers.
  • Folded clean clothes from the dryer into stacks ready for delivery or storage.
  • Cleaned lint traps after each load of laundry was completed.
  • Pressed clothing using an ironing board, steam press or hand-held steamer.
  • Adhered to company policies regarding health and safety standards.
  • Managed time efficiently to meet tight deadlines.
  • Identified any issues related to machinery breakdowns or malfunctions.
  • Loaded items into washers according to specified settings and detergent measurements.
  • Monitored inventory levels of supplies such as hangers, garment bags, pressing cloths.
  • Operated washing machines, dryers, and other laundry equipment in accordance with safety protocols.
  • Repaired minor tears or rips in garments when needed.
  • Assisted customers by providing information on services, pricing and product availability.
  • Transported laundry in carts and sorted dirty items by load type.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.

Boutique Sales Manager

Cutie Pie Kids Unique Boutique
Brooklyn, NY
02.2020 - 10.2021
  • Greeted customers and provided assistance with selecting items.
  • Reconciled sales at the end of each shift; counted money in register drawer, balanced receipts against sales figures, corrected discrepancies when necessary.
  • Participated in training sessions aimed at improving product knowledge and developing selling techniques.
  • Organized weekly inventory reports and tracked sales data using point-of-sale software system.
  • Demonstrated excellent customer service skills by responding promptly to customer inquiries via phone or email.
  • Assisted in stocking shelves, racks, and displays to ensure merchandise was organized and easily accessible for customers.
  • Provided feedback on customer experience and suggestions for improvement when applicable.

Education

High School Diploma -

William Allen High School
Allentown, PA
06-2017

Skills

  • Machine Maintenance
  • Laundry folding
  • Transport and sorting
  • Employee equipment training
  • Safety Procedures
  • Linens Management
  • Detergent and additive expertise
  • Laundry storage and distribution
  • Machinery Operation
  • Stain Removal
  • Sanitization techniques
  • Inventory Tracking

Timeline

Laundry and Dry Cleaning Assistant

Self-Service Laundromat
01.2022 - 02.2024

Boutique Sales Manager

Cutie Pie Kids Unique Boutique
02.2020 - 10.2021

High School Diploma -

William Allen High School

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Francheska Rodriguez