Francia Birot
Clermont
Summary
Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.
Proficient in operation management, sales and expense reporting, budget planning and control, handling proprietary information, and providing comprehensive administrative support.
Overview
13
13
years of professional experience
Work History
Housekeeping Supervisor
Orange Vacation Homes
01.2024 - Current
- Supervise and train housekeeping staff, including scheduling and assigning tasks
- Ensure properties and common areas are cleaned and maintained to high standards
- Develop and implement cleaning procedures and protocols
- Conduct quality control checks to ensure work meets established standards
- Manage inventory of cleaning supplies and equipment, including requisitions for restocking
- Resolve guests complaints related to housekeeping services
- Attend guests' requests and calls
- Address maintenance issues and report to the maintenance department
- Collaborate with other departments to ensure facilities are maintained to high standards
- Perform and document routine inspection and maintenance activities
- Notify management of occurring deficiencies or needs for repairs
- Make adjustments and minor repairs
- Stock and maintain supply properties
Cleaner
Orange Vacation Homes
11.2022 - 12.2023
- Perform cleaning tasks such as dusting, mopping, sweeping, and vacuuming
- Clean and sanitize restrooms, kitchens, and common areas
- Handle waste disposal following proper procedures
- Maintain inventory of properties
- Notify management of any repairs needed
Cleaner
Its Ticky Boo Vacation Homes
01.2022 - 10.2022
- Perform cleaning tasks such as dusting, mopping, sweeping, and vacuuming
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
- Handle waste disposal following proper procedures
- Maintain inventory of properties
- Notify management of any repairs needed
Assessor
Supervisa Legal, C.A.
06.2021 - 12.2021
- Review, evaluate and implement new administrative procedures
- Establish work priorities and ensure procedures are followed and deadlines are met
- Co-ordinate and plan for office services such as accommodation, supplies, and maintenance
- Assemble data and prepare periodic and special reports
Administrative Manager
Solugrifos, S.A.C.
02.2020 - 12.2020
- Plan, administer and control budgets for contracts, equipment and supplies
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment
- Perform basic bookkeeping tasks such as preparing invoices and bank deposits
- Oversee and co-ordinate office administrative procedures
- Preparation of operating budget and maintain inventory and budgetary controls
General Manager
Microsol Perú S.A.C.
09.2016 - 05.2019
- Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
- Plan, administer and control budgets for contracts, equipment and supplies
- Prepare reports and briefs for management committees evaluating administrative services
- Interview, hire and oversee training for staff
Logistic Analyst
Maxca Comercializadora Internacional C.A.
02.2013 - 08.2015
- Maps and documents processes
- Generate purchase orders and work through procurement processes
- Supports the design and implementation of Supply Chain Solutions
- Collects data and performs statistical analysis
- Conducts transportation and logistics studies
- Establishes Key Performance Indicators (KPI) measures
Administrative Coordinator
OZ Cauchos, C.A.
01.2012 - 01.2013
- Develop and coordinate systems such as billing, supplies inventory and ordering, and communication systems
- Be responsible for financial tasks such as billing and transfer of funds
- Plan, administer and control budgets for contracts, equipment and supplies
- Assemble data and prepare periodic and special reports, manuals and correspondence
Administrative Manager
Distribuidora Romycar's, C.A.
12.2011 - 07.2010
- Plan, administer and control budgets for contracts, equipment and supplies
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment
- Oversee and co-ordinate office administrative procedures
- Preparation of operating budget and maintain inventory and budgetary controls
Education
Master of Science - Administrative Management
Rómulo Gallegos National University
Venezuela01.2013
English Course as a Foreign Language - Basic, Intermediate, Upper-intermediate and Advanced levels
The Language College
01.2010
Bachelor of Science - Economics
University of Carabobo
Venezuela01.2006
Skills
- Microsoft Office
- Planning
- Staff scheduling
- Customer service-focused
- Guest relations
- Training and mentoring
- Task assignment
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Housekeeping Supervisor
Orange Vacation Homes
01.2024 - Current
Cleaner
Orange Vacation Homes
11.2022 - 12.2023
Cleaner
Its Ticky Boo Vacation Homes
01.2022 - 10.2022
Assessor
Supervisa Legal, C.A.
06.2021 - 12.2021
Administrative Manager
Solugrifos, S.A.C.
02.2020 - 12.2020
General Manager
Microsol Perú S.A.C.
09.2016 - 05.2019
Logistic Analyst
Maxca Comercializadora Internacional C.A.
02.2013 - 08.2015
Administrative Coordinator
OZ Cauchos, C.A.
01.2012 - 01.2013
Administrative Manager
Distribuidora Romycar's, C.A.
12.2011 - 07.2010
English Course as a Foreign Language - Basic, Intermediate, Upper-intermediate and Advanced levels
The Language College
Master of Science - Administrative Management
Rómulo Gallegos National University
Bachelor of Science - Economics
University of Carabobo
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