
Energetic and detail-oriented professional with 10 months of experience thriving in fast-paced customer service and team environments. Proven track record of managing high-volume service queues, ensuring order accuracy, and resolving customer inquiries efficiently. Adaptable, multi-lingual communicator adept at driving
positive customer experiences and supporting smooth daily operations.
Delivered fast, accurate, and friendly service in a high-volume, fast-paced environment, consistently meeting
and exceeding speed-of-service targets.
• Managed point-of-sale (POS) cash registers and drive-thru windows, processing cash, card, and digital
transactions while maintaining a balanced drawer.
• Welcomed customers, actively listened to order specifications, and resolved customer inquiries or complaints
with a calm, professional, and positive attitude.
• Collaborated closely with a diverse kitchen and service team to streamline food assembly, pack orders
accurately, and ensure smooth shift transitions.
• Maintained strict adherence to food safety, hygiene, and kitchen sanitation standards to ensure a clean,
organized, and compliant dining and work space.
Fast-Paced Service & Efficiency Customer Relations & Conflict Resolution Teamwork & Collaborative Operations
Order Accuracy & Quality Control
Food Safety & Sanitation Standards