Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francia Padilla

Chino,CA

Summary

Energetic and detail-oriented professional with 10 months of experience thriving in fast-paced customer service and team environments. Proven track record of managing high-volume service queues, ensuring order accuracy, and resolving customer inquiries efficiently. Adaptable, multi-lingual communicator adept at driving

positive customer experiences and supporting smooth daily operations.

Overview

1
1
Language
1
1
year of professional experience

Work History

McDonald's Crew Member

McDonald's
2020.08 - 2021.05

Delivered fast, accurate, and friendly service in a high-volume, fast-paced environment, consistently meeting

and exceeding speed-of-service targets.

• Managed point-of-sale (POS) cash registers and drive-thru windows, processing cash, card, and digital

transactions while maintaining a balanced drawer.

• Welcomed customers, actively listened to order specifications, and resolved customer inquiries or complaints

with a calm, professional, and positive attitude.

• Collaborated closely with a diverse kitchen and service team to streamline food assembly, pack orders

accurately, and ensure smooth shift transitions.

• Maintained strict adherence to food safety, hygiene, and kitchen sanitation standards to ensure a clean,

organized, and compliant dining and work space.

Education

High School Diploma -

Chino High School
Chino, CA

Skills

    Fast-Paced Service & Efficiency Customer Relations & Conflict Resolution Teamwork & Collaborative Operations

    Order Accuracy & Quality Control

    Food Safety & Sanitation Standards

Languages

Spanish
Native or Bilingual

Timeline

McDonald's Crew Member

McDonald's
2020.08 - 2021.05

High School Diploma -

Chino High School