Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francica Dasan

Richmond,VA

Summary

Highly motivated and results-driven professional with over 5 years of experience in medical billing for Medicare, Medicaid, and commercial insurance. Experience in EPIC and software. Great at multitasking and passionate about delivering top-notch service. Experienced in various fields within the medical industry, including a prestigious role at the largest Medical Center in the world. Proven leadership abilities, exceptional team player, and strong customer service skills. Known for outstanding organizational skills, commitment, and the ability to excel under pressure. Proficient in Microsoft Word and Excel, have also worked with billing systems such as epic, finThrive, invisions and Artiva etc.

Overview

8
8
years of professional experience

Work History

Medical Billing Specialist

Universal Health Services
Richmond, VA
02.2022 - Current
  • Detail-oriented and experienced medical billing specialist with a strong track record of accuracy and efficiency
  • Proficient in Medicare, Medicaid, and commercial insurance billing procedures
  • Seeking a position where I can utilize my skills to contribute to the success of a healthcare organization.

Patient Service Representative

Bon Secours
Richmond, VA
03.2021 - Current
  • Verify patient's insurance coverage and editing coverages
  • Managed insurance, billing and payments
  • Majority of this position is billing for our providers
  • Responsible for billing charges for Doctors and Nurse Practitioners in our facility
  • Coding diagnosis, treatments and procedures for patients
  • Preparing and sending invoices and claims for payment
  • Answering calls and directing it to the responsible individual
  • Assisting patients and patient family members with information needed
  • Faxing and uploading documents and patient information
  • Experienced with Medical Billing and Coding
  • Experience with ICD 10 Coding.

Lead Health Screener/ Co-Ordinator

Houston Methodist
Houston, TX
06.2020 - 03.2021
  • Managed and continually assessed health screening stations to improve performance and work flow
  • Handled staffing issues and scheduled shifts to ensure staffing needs of all screening stations are met
  • Worked with patient’s insurances and coverages
  • Experienced with scheduling and Microsoft Excel
  • Trained employees on best practices, procedures and policies for their specific position
  • Resolved multiple issues and escalations with visitors trying to enter the facility
  • Managed logistics of the department by ordering and delivering necessary supplies to each department
  • Ensured the needs and concerns of all screening staff to maintain a positive environment
  • Bridged gaps between patients/ visitors and patient liaisons
  • Responsible for treating injured or all patients using life safety interventions and first aid as needed
  • Trained new department staff on protocols and standard operating procedures
  • Operated emergency equipment to save life and property.

Medical Assistant

Ascension Seton Hays
Kyle, TX
10.2019 - 03.2020
  • Helped and took care of the patients assigned to me
  • Set up patient rooms for new admission, post op admission
  • Answered phone calls
  • Directed each call to appropriate staff
  • Assisted with discharge and the appropriate paperwork
  • Charted vitals and all necessary documents.

Cashier/Front Desk

Whole Foods Market
Houston, TX
04.2018 - 08.2018
  • Assisted with checking out groceries
  • Helped guests find what they need
  • Resolved all kinds of conflicts with guests or other team members
  • Assisted with bagging items and restock.

Clinical Assistant/ Unit Cordinator

Memorial Hermann Heart and Vascular Hospital TMC
Houston, TX
04.2016 - 04.2018
  • Took care of the patients assigned to me
  • Assisted nurses and doctors with procedures
  • Answered calls regarding the unit, directed calls to the right individual
  • Trained new employees on policies and procedures
  • Resolved patient escalations
  • Assisted with meetings and policies.

Education

Nutrition -

Texas State University

Skills

  • Documentation review
  • Medical Coding
  • Medical records
  • Customer service
  • Epic
  • Revenue Cycle Management
  • Great communication
  • Medical Terminology
  • Leadership
  • Team player
  • Quality-Oriented Team Player
  • [Type] Software Applications Proficiency
  • Files and Records Management
  • Bill Payment
  • Insurance Verification
  • Collections Management
  • HIPAA Compliance
  • Patient Billing
  • Payment Posting
  • Accounts Payable
  • Claims Review
  • HIPAA Compliance Certification
  • Claims Processing
  • Billing and Collection Procedures
  • Clerical Support
  • ICD-9
  • Insurance Billing
  • Medical Billing
  • Electronic Health Record Software
  • Account Follow-Up
  • Strong Leadership Abilities
  • Software Implementation
  • Learning Management Systems

Timeline

Medical Billing Specialist

Universal Health Services
02.2022 - Current

Patient Service Representative

Bon Secours
03.2021 - Current

Lead Health Screener/ Co-Ordinator

Houston Methodist
06.2020 - 03.2021

Medical Assistant

Ascension Seton Hays
10.2019 - 03.2020

Cashier/Front Desk

Whole Foods Market
04.2018 - 08.2018

Clinical Assistant/ Unit Cordinator

Memorial Hermann Heart and Vascular Hospital TMC
04.2016 - 04.2018

Nutrition -

Texas State University
Francica Dasan