Summary
Overview
Work History
Education
Skills
Timeline
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Francie Evora

Tomball,Texas

Summary

Results-oriented sales professional with strong leadership and problem solving dedicated to streamlining operations and promoting organizational efficiencies. Using independent decision-making skills and sound judgment to positively impact company success. Working in tandem with sales team and internal group of professionals to exceed customer expectations for functionality, cost-effectiveness, and a successful system rollout .

Overview

14
14
years of professional experience

Work History

Sales Support Specialist

Atlas Copco
02.2023 - Current
  • Assist three Regional Sales Managers develop sales plans, managing customer accounts, and ensuring sales targets are achieved within their designated region
  • Manage customer accounts, respond to inquiries, and resolve customer service issues.
  • Collaborated with internal support staff to resolve various issues impacting sales activities.
  • Expedite contract negotiation processes by reviewing, editing, and preparing critical documents for management approval.
  • Coordinate responses and resources to handle special client requests.
  • Expedite product delivery times for enhanced customer satisfaction through close coordination with internal engineering and production team.
  • Attended monthly sales meetings and quarterly sales trainings.

Supply and Chain Specialist

General Petroleum Machinery
01.2019 - Current
  • Served as primary liaison between customers and vendors
  • Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
  • Field customer inquiries by easing production planning and technical data
  • Develop and execute sales strategies with upper management and logistics team.
  • Developed strong client relationships through consistent communication and attentive service.
  • Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.

Lead Administrative Assistant

Shah Group
01.2016 - 01.2019
  • Engage with the accounting department to prepare personal and accounting tax business needs
  • Review and file tax returns and perform administrative functions
  • Review and prepare 1099 forms for individual businesses.
  • Streamlined office procedures by implementing efficient workflow processes and reducing redundancies.
  • Provided backup support during periods of heavy workload or staff absences, maintaining continuity of operations without disruption to services

Sales and Catering Director

Ramada Inn
01.2012 - 01.2016
  • Meeting sales goals for the hotel and venue areas, in consultation with ownership
  • Monitoring and overseeing performance of sales teams and regular reporting of sales volume
  • Coordination of multiple event spaces and meeting area(s) to ensure optimized use of spaces, maximizing the potential for sales and profitability.
  • Drove catering revenues by bringing in new business to establishment, consistently exceeding quarterly and yearly goals.
  • Collaborated closely with clients to develop exciting catering menus for memorable events.
  • Generated repeat business from satisfied customers by proactively addressing concerns or feedback during post-event evaluations.

01.2010 - 01.2012

Education

High School Diploma -

Klein High School
Spring, TX
06.2005

Skills

  • Contract Negotiation
  • Time management
  • Purchasing supplies
  • Vendor relations
  • Microsoft office (Word, Excel, Access, and PowerPoint)
  • QuickBooks
  • Global Shop ERP
  • Transportation coordination

Timeline

Sales Support Specialist

Atlas Copco
02.2023 - Current

Supply and Chain Specialist

General Petroleum Machinery
01.2019 - Current

Lead Administrative Assistant

Shah Group
01.2016 - 01.2019

Sales and Catering Director

Ramada Inn
01.2012 - 01.2016

01.2010 - 01.2012

High School Diploma -

Klein High School

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Francie Evora