Summary
Overview
Work History
Education
Skills
Timeline
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Francina Brown

Summary

Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.

Overview

17
17
years of professional experience

Work History

Release of Information Specialist

Brenda Anthony
02.2023 - Current
  • Enhanced the efficiency of the release of information process by implementing a streamlined system for handling requests.
  • Ensured compliance with HIPAA regulations through diligent tracking and monitoring of protected health information disclosures.
  • Decreased turnaround time for record requests by prioritizing tasks and utilizing organizational skills.
  • Facilitated communication between medical providers, patients, and legal teams to ensure accurate and timely release of information.
  • Completed all assigned duties, tasks and responsibilities by the established internal and external suspense records. All written correspondence has been within accordance with DHA regulations to include grammar and uniformity.
  • Review requests for all legal, APS/CPS, court orders, FOIA, CID, NCIS, FBI and JAG Offices and verify requests are valid prior to processing.
  • Complete requests within 30 days of receipt or sooner per Court Order.
  • Certify record release as accurate and complete while maintaining patient privacy and abiding by all HIPAA regulations.

Data Entry Transcription

Brenda Anthony
07.2010 - 02.2023
  • Improved data accuracy by meticulously verifying and correcting information during entry.
  • Streamlined data processing by consistently meeting deadlines for time-sensitive projects.
  • Enhanced team productivity with efficient communication and collaboration on various data entry tasks.
  • Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
  • Supported management in decision-making by providing accurate, timely, and relevant data reports.
  • Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
  • Facilitated smooth transitions during company mergers by effectively consolidating databases from multiple sources.
  • Upheld a high level of customer satisfaction through timely resolution of inquiries related to entered data.
  • Contributed to the development of departmental policies and procedures regarding data entry best practices.
  • Remained adaptable to changing workloads and priorities while maintaining a high level of organization and attention to detail.
  • Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.

Medical Transcriptionist

Juanita Hargrove
06.2007 - 06.2010
  • Enhanced accuracy of medical records by transcribing detailed physician dictations.
  • Improved turnaround time for report generation by efficiently managing transcription tasks.
  • Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
  • Collaborated with the healthcare team to ensure timely and accurate medical documentation, improving overall patient care.
  • Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
  • Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
  • Developed expertise in various specialty areas, adapting transcription style to cater to specific medical disciplines.
  • Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
  • Contributed to a professional work environment by consistently meeting deadlines and maintaining open communication with supervisors and colleagues.
  • Supported quality assurance efforts by collaborating with the QA team on reviews and implementing feedback for continuous improvement.

Education

Associate of Applied Science - Medical Assistant

University of Colorado At Colorado Springs
Colorado Springs, CO
10.1993

Skills

  • Customer Service
  • HIPAA Compliance
  • Software Knowledge
  • Quality Assurance
  • Document Scanning
  • Medical Terminology
  • Confidentiality
  • Organizational Skills
  • Multitasking
  • Conflict Resolution
  • Time Management

Timeline

Release of Information Specialist

Brenda Anthony
02.2023 - Current

Data Entry Transcription

Brenda Anthony
07.2010 - 02.2023

Medical Transcriptionist

Juanita Hargrove
06.2007 - 06.2010

Associate of Applied Science - Medical Assistant

University of Colorado At Colorado Springs

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Francina Brown