Francine Aguilu Gomez
Portland
Summary
Experienced hospitality professional adept at thriving in high-volume event settings. Skilled in beverage and customer service, with a focus on efficiency and quality. Proven ability to manage large crowds while providing personalized attention. Ready to contribute to delivering memorable experiences at your events.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Coava Coffee Roasters
08.2023 - Current
- Developed strong rapport with regular patrons, fostering loyalty and repeat business through personalized attention and exceptional service.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Attended extensive workshops about Coava specific brewing methods & coffee selections.
- Prepare beverages during high volume periods with efficiency & consistency.
Bartender
Peyote
06.2022 - 05.2023
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up glassware, liquor and other necessary supplies for special events.
- Served high customer volumes during special events, nights and weekends.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future events.
- Maintained a clean and organized bar area, ensuring optimal working conditions for efficient service delivery.
- Assisted in planning private events, coordinating logistics with organizers, and customizing drink selections for corporate gatherings and wedding celebrations.
- Worked at several company owned venues for DJ events, bar buyouts and music festivals such as Life Is Beautiful.
Barista Lead
Bungalow Coffee
02.2022 - 10.2022
- Recommended products based on solid understanding of individual customer needs and preferences.
- Restocked display cases with attractive arrangements to promote specialty food items like scones and croissants.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Barista
PublicUS
05.2019 - 02.2020
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Cleaned counters, machines, utensils and seating areas daily.
- Made and served specialty menu beverages with focus on speed, quality and consistency.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced brunch restaurant and coffee bar.
- Collaborated with local artists, musicians & small businesses to put on events in the shop.
.
Education
High School Diploma -
Austin Can Academy
Austin, TXSkills
- Cash Handling
- Detail Oriented
- Bilingual in [Spanish)
- Event Setup
Certification
Food Handlers Safety Training Card
Non-Gaming Sheriffs Card
TAM Card
Timeline
Barista
Coava Coffee Roasters
08.2023 - Current
Bartender
Peyote
06.2022 - 05.2023
Barista Lead
Bungalow Coffee
02.2022 - 10.2022
Barista
PublicUS
05.2019 - 02.2020
High School Diploma -
Austin Can Academy
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