Francine Ashton
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Program Assistant-Intake Unit
The Children's Home Society
11.2022 - Current
- Review and screen all applications to determine subsidy eligibility, including KIN and CCV applications
- Respond to all applications within 10 days of receipt
- Technical assistance, as needed, to complete application process using timeframes as per State mandates
- Provided optimal customer service to families, providers, and public at large
- Responsible for maintenance of subsidy application status logs on Excel
- Used State software: CARES, EPPIC, NACCRRAware/Work Life Systems
Counter Staff
Anthony's Pizza
06.2018 - 01.2023
- Consistently met and exceeded expectations for productivity and accuracy levels
- Described and explained items to customers
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Check to ensure that appropriate changes were made to resolve customer problems
- Empathize with the customer as to gain insight to the circumstances they were experiencing.
Wealth Management Client Associate Intern
Merrill Lynch, Pierce Fenner & Smith
06.2019 - 06.2021
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Summer Camp Counselor
Amity Acres Day Camp
01.2014 - 01.2018
- Supervised camp program participants, aged 4-14 years
- Assisted staff with additional tasks such as organize and set up all activities
- Supervised and provided leadership for children participating in the programto ensure a safe and caring environment
- Prioritized tasks given by supervisor
- Prepared camp materials, and maintained registration records and materials
- Communicated with children to ensure a positive learning environment
- Enhanced personal growth and development through networking with co-workers.
Education
Business Administration and Management
Albright College
2020
High School Diploma - undefined
Central Regional High School
2019
Skills
- Attention to Detail
- Time Management
- Fast Learner
- Managing Multiple Task
- Client Inquiries
- Business Correspondence
- File Management
- Documentation And Reporting
- Excel spreadsheets
- Proofreading
Additional Information
- Honors-Awards, Honor Roll, and 2 year Field Hockey Captain
Timeline
Program Assistant-Intake Unit
The Children's Home Society
11.2022 - Current
Wealth Management Client Associate Intern
Merrill Lynch, Pierce Fenner & Smith
06.2019 - 06.2021
Counter Staff
Anthony's Pizza
06.2018 - 01.2023
Summer Camp Counselor
Amity Acres Day Camp
01.2014 - 01.2018
Business Administration and Management
Albright College
High School Diploma - undefined
Central Regional High School
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