Summary
Work History
Education
Skills

Francine Bautista

Tucson,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Retail Representative

Casino Del Sol
10.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Adhered strictly to company policies regarding safety procedures, ensuring a safe environment for both employees and shoppers.
  • Kept store clean and organized, contributing to an inviting atmosphere for customers.
  • Conducted product demonstrations to showcase features and benefits, driving sales growth.
  • Assisted in the implementation of new store layouts to optimize product placement for increased sales opportunities.
  • Assisted in store merchandising to create visually appealing displays that attracted customer attention.
  • Managed inventory efficiently, ensuring adequate stock levels and reducing shrinkage.

Outreach/Tours Cord. & Kitchen Cord./Sup.

San Xavier Co-op Farm
10.2019 - 03.2022
  • Directed, planned events, coordinated activities to solicit and maintain funds for special projects or non-profit organizations
  • Raised issue awareness for our organization and provided tours of the farm, educated workshops on traditional foods
  • Contributed to a positive workplace culture by promoting open communication, teamwork, and mutual respect among kitchen staff members.
  • Adapted menu offerings based on seasonal availability of ingredients, focusing on sustainability initiatives within the San Xavier Farm .
  • Led regular kitchen meetings to foster open communication among team members, resulting in enhanced teamwork dynamics.
  • Assisted with event planning and catering logistics for special occasions hosted at the restaurant.
  • Managed ordering and receiving process, guaranteeing sufficient stock levels while minimizing spoilage risks.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.

Prep Cook

Community Kitchen
04.2019 - 07.2019
  • 12-week, 460 hour culinary course operated by St
  • Mary's Food Bank
  • Proper knife usage, kitchen terminology, safety and sanitation, teamwork, decision making & providing Great Customer Service.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
  • Created new recipes and updated existing ones to reflect changing trends and customer preferences.

Retail Sales/Cashier

Home Depot
02.2017 - 04.2017
  • Collaborated with fellow employees to maintain a cohesive work environment focused on achieving sales targets and exceptional customer service standards.
  • Kept up-to-date on product knowledge in order to assist customers with informed recommendations during their purchase decisions.
  • Minimized discrepancies in end-of-day reports by closely monitoring cash drawer, counting change accurately, and promptly addressing any errors.
  • Managed customer returns or exchanges according to company guidelines while maintaining a high level of customer satisfaction.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
  • Performed cash, card and check transactions to complete customer purchases.

Retail Sales/Cashier

Family Dollar
01.2015 - 03.2015
  • Minimized discrepancies in end-of-day reports by closely monitoring cash drawer, counting change accurately, and promptly addressing any errors.
  • Facilitated a smooth payment process for customers using various methods, including cash, credit cards, gift cards, or mobile payments.
  • Provided warranty information to customers purchasing covered items and services.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Assisted customers by answering questions and fulfilling requests.

Retail Sales/Cashier

Kirkland's
10.2014 - 01.2015
  • Performs sales work on the floor, operating cash register, stock incoming and outgoing inventory
  • Set up displays
  • Pricing and markdowns & provide customer service to customers.

Trusted Advisor

Sears Holding
04.2014 - 10.2014
  • Implemented innovative marketing strategies that attracted new clients while reinforcing relationships with existing ones.
  • Built rapport with prospective clients through effective communication, leading to successful onboarding experiences.
  • Enhanced client relationships by providing tailored financial advice and addressing individual concerns.
  • Mitigated risks by conducting regular portfolio reviews and adjusting asset allocation as needed based on market conditions.
  • Developed and maintained strong relationships with clients to maximize satisfaction.

Retail Sales/Cashier

J.C. Penney
11.2012 - 02.2013
  • Kept up-to-date on product knowledge in order to assist customers with informed recommendations during their purchase decisions.
  • Provided support during peak hours by assisting other departments with tasks such as merchandising or restocking shelves when necessary.
  • Maximized transaction speed while maintaining accuracy by prioritizing tasks based on urgency, ensuring timely completion of responsibilities.
  • Collaborated with fellow employees to maintain a cohesive work environment focused on achieving sales targets and exceptional customer service standards.
  • Contributed to team sales goals by effectively cross-selling related merchandise during transactions.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.

Education

Peer Recovery Support Spc. -

Just 1 Life Vocational Services Dept., Tucson, AZ
09.2023

(Culinary) -

University of Phoenix, Phoenix, AZ
07.2019

High School Diploma -

Baboquivari High School, Sells, AZ
05.1993

Skills

  • 10 Key Calculator/ Typing
  • Technical Skills
  • Telecommunications
  • Culinary
  • Merchandise Display
  • Store maintenance
  • Cash handling proficiency
  • Brand representation
  • Complex Problem-Solving
  • Conflict resolution techniques
  • Strong Communication and Interpersonal Skills
  • Creative Thinking
  • Inventory and Stocking

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Francine Bautista